Why do I have 2 service accounts to choose from and neither has my beta 4 character!

[aswedishtiger]

how did everyone with this issue pre order? I pre ordered CE through PSN. Never got an early access code but they said you wouldnt and that the beta client would just update and you would be good to go...

you are misunderstanding the situation. the client works just fine

[lpriley32]

ok, so it is just the service account that is the issue?!?

[aswedishtiger]

ok, so it is just the service account that is the issue?!?

correct, the game one way or another generating multiple service accounts for people and throwing their characters on some while only allowing them to login on others to empty servers. quite frustrating

[JonnyRam]

I am in the same boat. Two services show up.
Select #1 and it says "This service account cannot be used in the current environment."
Select #2 and I get character creation screen without my existing character.

[Maelo3507]

Apparently the first account with my character data "cannot be used in current environment" the second account has no character data and loads up the NA/EU worlds no problem.

[aswedishtiger]

Apparently the first account with my character data "cannot be used in current environment" the second account has no character data and loads up the NA/EU worlds no problem.

^this is pretty much the issue

and servers are tightening up as we speak so within the next 2-3 hours I reckon we wont be even able to roll new characters because its counting the current ones we have against us as part of the population anyway. this issue needs to be addressed

[lpriley32]

yeah this is pretty garbage...i got 3102ed pretty early on in phase 4 and now this.....not thrilled. hopefully it gets fixed soon...not holding my breath

[Caar]

This is happening to everyone that made the second service account on ps3? I cant play right now but I did that. However when I go to account management in their website it shows my character

[Caar]

Did everyone made their character on the second service account on phase 4?

[Maelo3507]

Did everyone made their character on the second service account on phase 4?

I only made characters on one account I did not even know of a second one until this morning. So no I did not make any characters on any accounts other than the one I was using for beta 4.