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  1. #8
    Player
    Zanmato's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    271
    Character
    Saizou Kirigakure
    World
    Mateus
    Main Class
    Rogue Lv 80
    Reviewing this has been tragic. And today is the real deal for customer support. I've seen at the most 5 answers from ONE staff member, being Bayohne. I haven't seen ANY other "tech support staff". - The forum should be full of them today. You have a tech support forum FOR A REASON.

    I admire the users going so far as to TRADE CODES with oneanother. That takes serious trust in a most likely total stranger. This makes me furious. This should not happen. The communication with the customers has been HORRIBLE so far, and I expect a shutdown of this forum later today when all hell breaks loose.

    I've experienced bad communications many-a-times before, but this... this may actually be WORSE than BioWare, and that is not a good thing, at all.

    Although being a customer support reviewer, even I have been dragged into this wonderful game. I'm STILL waiting for my Early Access code which I am supposed to get through my order on a separate e-mail from the SE Europe store.

    Edit: Now Gildrein is doing good work!
    (0)
    Last edited by Zanmato; 08-24-2013 at 06:39 PM.
    Eorzean Climber (Noborist)