I bought FFXIV 1.0 and paid up front for 6 months of time in early 2012. Obviously this qualified me for a legacy account, and I got emails confirming this:





Now when I check my account information in my square enix account, I am not shown the legacy icon:



Also during beta phase 4 I did not receive my legacy mount. I contacted square enix support but obviously they are under heavy load right now so there has been a delay which I do not begrudge. I'm just quite worried that I won't be able to join in early access.

Has anyone encountered a similar issue?