Hi,

I am having issues running the game client. I downloaded "ffxivsetup.exe" and installed the launcher.

Then I ran the launcher, logged in with my Square Enix account and got to the point where I need to click "Next" to update the game client.

When I click "Next", the launcher simply becomes a black screen and nothing is shown even after more than 15 minutes have passed. I've tried repeating the process several times, uninstalling and reinstalling the launcher, and disabling anti-virus with no success.

The launcher version is 2013.08.22.0000.0001, and I'm running Windows 7 (64 bit).

I was previously able to play in the Beta but had to reimage my computer due to some issues so I had to reinstall the game client.

Any help would be much appreciated.