All I can say is that I paid good money for this a long time ago, first the service was unavailable, and now this. It's absurd that paying customers should have to experience situations like this.

This is the reason I stopped playing FFXI after 6 years. Why would you sell a product that doesn't work? And then sell a revised product that has nearly no support? Not good for business.

To make matters worse there has been little to no correspondence from SE, and this is obviously a significant problem. If I miss one moment of early access, SE won't see another dime out of me.

Slightly frustrated here.