Error 2: Code Already in use (SE Store Preorder). + unreachable support.

[NellCrescent]

So, the facts

Pre order was bought on July 24, off of SE's store.
First attempts to use the code led to error 3, later error 2. No emails received, no games registered
Phone support number was impossible to find, the one I found off SE's site 1(858)7907529 is unreachable.
Email auto response came two days after I sent my email, that is, today. Support queries for this error do not even give you the option of chat support directly. Had to find other avenues.
Chat support had me waiting for 2 hours, before dropping me when I was 3rd on the cue.
http://i10.photobucket.com/albums/a1...ps8f201844.png


I'm pretty livid now. They haven't changed since FFXI times and that was easily a decade ago.

[Ayvar]

They also sent out an email saying they recognize the region issue and had resolved it, they reset the preorder code so please go back to the website and put it in again.

Error 2: this code has already been used

Nice one SE, reset the preorder code did you?

[Parallel]

I have the exact same problem (Purchased from SE store on 7/14).

It is literally impossible to reach SE chat and phone support (phone is busy and chat gives error you show in picture). Why on earth did they wait until just a few days before early access to open the registration site? This should have been open for weeks to have time to sort through all these issues.

I tried again after the twitter response, but still getting same error.

[NellCrescent]

lol...cancelled order, reordered, now it is error 3.

You'd think the newer codes wouldn't have this problem.