"No valid or active service account..." Error for Legacy PC account

[Mooffins]

I've been trying to log in and update the client today, but I'm getting the infamous "No valid or active service account is available to play FINAL FANTASY XIV: A Realm Reborn." error.

It appears that my Square Enix account doesn't have the Legacy designation on the FFXIV service account. Thing is, I am Legacy, I have all of the Legacy perks, but I don't have it marked on my account that I am.

I was in the Online Chat queue for 90 minutes before it cancelled with 12 people ahead of me in the queue. What gives?

EDIT: Just to be clear, my account has been active since day 1 of 1.0 with no cancellations at all. My service history for FFXIV is simply:

Sep. 4, 2010 FINAL FANTASY XIV Registered

[Mooffins]

Anyone else come across this? This is unrelated to the PS3 problems.

[Sheva]

Mine is the same way was hoping that it would resolve it's self when the serves come up but so far no luck.

[Xayoc]

I preordered the PS3 Version and have a 1.0 Account. Can't Login either platform.

[Drekster]

Read my thread and enjoy! Same problem but with a lot more details to prove my points and conclusions
http://forum.square-enix.com/ffxiv/t...iptions-Legacy

[CBAnthony]

I have the same situation as Xayoc.

[Drekster]

I preordered the PS3 Version and have a 1.0 Account. Can't Login either platform.

Please read about Wrong region codes problem and you'll get your answer.

[Tronk]

I'm in the same boat. I can't log on either PS3 or PC. "No valid service account."

[CBAnthony]

FYI. Once I logged into the PS3 version (had to keep trying due to congestion) and linked the PS3 pre-order to my SE account, it started downloading the patch on the PS3. It carried over to Windows and I'm now downloading a patch as well. Hope that helps.

[LionheartQ]

you're not the only 1.0 legacy holder without a code. i never received one, nor am i able to download the early access