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  1. 08-24-2013 05:52 AM #1
    Sephus
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    Aug 2013
    Posts
    2
    Character
    Aeryn Grey
    World
    Behemoth
    Main Class
    Archer Lv 18

    Early Access Code - Wrong Account

    I was logged into the wrong Square-Enix account when I registered my code.

    I followed the instructions in this FAQ (68218): http://support.na.square-enix.com/fa...68218&ret=main

    How long will it take for the code to be applied to the correct account?
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  2. 08-24-2013 05:57 AM #2
    Envision
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    Aug 2013
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    90
    Character
    Mazo Khilo
    World
    Goblin
    Main Class
    Conjurer Lv 25
    Quote Originally Posted by Sephus View Post
    I was logged into the wrong Square-Enix account when I registered my code.

    I followed the instructions in this FAQ (68218): http://support.na.square-enix.com/fa...68218&ret=main

    How long will it take for the code to be applied to the correct account?
    I'd contact them via live chat to get it done much faster. I had the same issue and they were able to resolve it there.

    Support Page
    Contact Category: Account/Billing
    Contact Sub-Category: Registration Information
    Text: Registered code to wrong account
    Click next
    Click Next (again)
    Scroll down to live chat
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  3. 08-24-2013 10:12 AM #3
    Sephus
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    Join Date
    Aug 2013
    Posts
    2
    Character
    Aeryn Grey
    World
    Behemoth
    Main Class
    Archer Lv 18

    Chat = Waste of time

    After 2 rounds of waiting in the chat queue for ~2hrs EACH i've still not been able to chat with anyone.

    After I get to position 0 in the queue it says there are no agents to assist me. I thought that's what waiting in the queue was for - wait until someone CAN assist me. This whole process has been really frustrating.

    Do I have any other options?
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