Waiting hours for chat support, just to get canceled

[Kluya15]

Honestly SE, what in the world is going on with chat support? It's bad enough people have to wait literally hours just to get to talk to a customer service rep, but when it's finally their turn, all we get is

Do you have any idea how frustrating that is?

[10TailBeast]

This whole thing is a twisted joke.

[Trombe]

There's always nightmare stories about customer service but this must be by far the worst I've been through or even heard of.

[CrisGer]

I had to wait a long time, turned out to be over an hour for Customer support to gain access as i had made a mistake in my account settings but they were very courteous and careful and fixed my problem. Then they followed up and I was very happy to commend and thank them for their support. It is not easy to support a huge endevour like this, there were 150,000 people in the beta recently breaking all records for such things, and the demand is huge. So please be understanding of Support and try to be patient. There WILL be long delays they tell us that outright and they are doing their best.

[Thundaja]

I was in chat support and got skipped 6 times when I was the 1st queue. THEN the 7th time I was waiting over 30 minutes with an estimated 16 minute wait... Yeah GG.

[Micha_lol]

shit is hilarious ... waited almost 2 hours just to get canceled too ... ARE U FUCKING KIDDING ME SE ?

[Trombe]

They did it to me yet again sigh

[Thundaja]

Yeah there must be something going on with chat support. They might be overloaded.

[Shinmen]

Losing faith in SE.

[Arconis]

S.O.B. grrrrr 2nd time threw chat queue get down to position 1 and then gets canceled. 3rd time better be the charm or I'm going to join the rage side of community ^^