Can't download game and no Legacy EA code.

[VindicatorDX]

Hello!

I haven't been able to download FFXIV: ARR ever. I have participated in beta phases by copy/pasting my friend's successfully downloaded version. What happens is it will connect to the download servers, download a couple hundred MB and then get disconnected. I don't have any firewalls enabled, and my computer is set as a DMZ host on my router even.

Secondly, I don't have my EA code either. I am a legacy player who paid more than 3 consecutive months and have a legacy icon on one of my accounts. Am I mistaken in thinking we'll need a code and things will just work?

Lastly, I made a character during beta phase 4 on my 1.0 beta service account and not my 1.0 retail service account. My retail service is the one that received the "Legacy" status and I was wanting to know if I'll be able to play my beta phase 4 made on the other service during EA?

Thank you very much for your time and effort, I'm sure you're all working very hard.

[Envision]

Hello!

I haven't been able to download FFXIV: ARR ever. I have participated in beta phases by copy/pasting my friend's successfully downloaded version. What happens is it will connect to the download servers, download a couple hundred MB and then get disconnected. I don't have any firewalls enabled, and my computer is set as a DMZ host on my router even.

Secondly, I don't have my EA code either. I am a legacy player who paid more than 3 consecutive months and have a legacy icon on one of my accounts. Am I mistaken in thinking we'll need a code and things will just work?

Lastly, I made a character during beta phase 4 on my 1.0 beta service account and not my 1.0 retail service account. My retail service is the one that received the "Legacy" status and I was wanting to know if I'll be able to play my beta phase 4 made on the other service during EA?

Thank you very much for your time and effort, I'm sure you're all working very hard.

If you're a legacy player you wont recieve a code, you should just be able to log in.

As far as the download issues, quite a few posts are circulating about the same issue without a resolution.

[VindicatorDX]

Will I be able to login to both FFXIV services on my account though. Only one has legacy and the other has my Beta Phase 4 character.

[Envision]

Will I be able to login to both FFXIV services on my account though. Only one has legacy and the other has my Beta Phase 4 character.

I see.. If they're on different service accounts then I'd imagine the answer is no. You'll only be able to log onto your legacy account when early access starts.

[Xetyline]

It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.

Regards,
Xetyline