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  1. #1
    Player
    Weebl's Avatar
    Join Date
    Aug 2013
    Posts
    5
    Character
    Weebls Wheatcakes
    World
    Gilgamesh
    Main Class
    Arcanist Lv 50

    Question for those who ordered physical games from the SE store

    I have seen a bunch of reports of people having gotten their games whether it be regular or CE already, as well as a ton of others with tracking numbers on their shipments and all that. I went to look at my order and noticed mine still shows nothing. I also went to look at my credit card statements from when I ordered it through today and seen I was never charged for it even though I remember seeing it in my pending charges and clearly I did buy it since I have the order and confirmation emails.

    So I guess my questions are, Regular or CE Physical, have you gotten notification of your order shipping yet? Also when were you charged for it?

    As seen in the image, no tracking info or notification of shipping.
    (0)

  2. #2
    Player
    Punainen's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    2,012
    Character
    Punainen Drak
    World
    Sargatanas
    Main Class
    Thaumaturge Lv 90
    I ordered regular and got my confirmation email yesterday, which was a couple days still after I'd heard of other people getting theirs. So I believe they're sending them out in waves. After all, they can't really process and ship thousands of orders simultaneously.
    (0)

  3. #3
    Player
    Weebl's Avatar
    Join Date
    Aug 2013
    Posts
    5
    Character
    Weebls Wheatcakes
    World
    Gilgamesh
    Main Class
    Arcanist Lv 50
    I really hope that is the case. I noticed they did orders through Digital River and I have had problems with them before claiming they never got a payment when I had transaction id's and account statements to prove it. It is just getting down to the wire and I'm worried
    (0)

  4. #4
    Player
    Punainen's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    2,012
    Character
    Punainen Drak
    World
    Sargatanas
    Main Class
    Thaumaturge Lv 90
    Quote Originally Posted by Weebl View Post
    I really hope that is the case. I noticed they did orders through Digital River and I have had problems with them before claiming they never got a payment when I had transaction id's and account statements to prove it. It is just getting down to the wire and I'm worried
    Well as long as you have your early access code, you can play without the physical copy until the 30th, so you've still got plenty of time.
    (0)

  5. #5
    Player
    Vilhem's Avatar
    Join Date
    Nov 2012
    Location
    Gridania
    Posts
    1,919
    Character
    Vilhem Dijkstra
    World
    Balmung
    Main Class
    Machinist Lv 90
    I got my shipping confirmation on the 22nd, and got charged the following day (23rd). They're staggering the shipment releases from what I've seen, so yours should ship out soon.

    Also to note, the tracking number they provide takes a day or two to update, so don't freak out if it says "cannot find package" etc.
    (0)
    Meow

  6. #6
    Player
    Dreathor's Avatar
    Join Date
    Aug 2013
    Posts
    45
    Character
    Dreathor Carter
    World
    Diabolos
    Main Class
    Arcanist Lv 51
    Got my Shipping confirmation on 22nd also, location is only 2 states over just hope it gets here fast enough. Idk what shipping they used (1-2 days, etc).

    If you don't receive it by launch then I'd call them up asking.
    (0)

  7. #7
    Player
    Althena's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    11
    Character
    T'shina Vashka
    World
    Balmung
    Main Class
    Archer Lv 70
    Yeah, I personally haven't been charged to my account yet. Though I have a confirmation e-mail saying that it has been shipped. So I'm not sure what is going on there.
    (0)

  8. #8
    Player HiirNoivl's Avatar
    Join Date
    Mar 2011
    Posts
    3,642
    Character
    Hiir Noivl
    World
    Mateus
    Main Class
    Marauder Lv 50
    The shipments are going out in waves. You should get your notification soon.
    (0)

  9. #9
    Player

    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    40
    I sent them a reply to an automated email, inquiring why my order has not shipped quite a few hours ago, no answer so far. Im concerned, as its to ground UPS I'd like it before the 30th, and I want to make sure there is no problem with order. There should be no problem as there are funds in my acct more than enough for the CE.
    (0)

  10. #10
    Player Arriverderci's Avatar
    Join Date
    Aug 2013
    Posts
    1,323
    Character
    Noel Kreiss
    World
    Leviathan
    Main Class
    Conjurer Lv 50
    I have yesterday as well.
    I believe they are going by waves, I know they've been shipping all this week.
    (0)

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