Shouldn't I have received my early access code by now?

[Danshin]

This is my last post for the day :/, but he does not have anything in his spam or inbox. He has yet to receive the email and it's been almost 10 hours since his purchase. If you could be so kind as to contact me via my email kevindargie@live.com.


EDIT..

anyone going to respond to this...

ALSO, when he goes to Findmyorder.com it can't find his order number.. even when he tries to reset his password. Yet on his bank statement it shows it took the money and the game is under his games in Sqaure-Enix account

Have him use the other side, use the email adress and the last 5-6 whatever it was of his credit/debit card thats how I had to find mine