Quote Originally Posted by Bayohne View Post
If you're referring to the North American Square Enix Online store, I believe the early access code was written in your first confirmation email.

The format of the code is AAAAAA-123-AAAAAA-123 and can be redeemed on our Pre-Order Code Redemption website: http://preorder.na.finalfantasyxiv.com!

Redeeming it there will give you further instructions on your next step!
A buddy of mine purchased from the EU store some hours ago and I am looking (via screensharing) at all of his emails from Square-Enix and there is nowhere to be found a CODE for early access registration. It is only some hours away for Early Access and we are afraid he will be unable to participate because Square Enix support will not reach in time.