Shouldn't I have received my early access code by now?

[MelodyMarina]

Also isn't tech support e-mail or chat live a better form of solving this problem than forums?

I contacted support via email and they told me today to wait until the 21st which was 2 days ago, so I guess they haven't updated their templates yet. Can't get into chat support without a registration code.. which of course I don't have.