Lost phase 4 data?

[Scale]

Yeah i think i chose the option to start a new ffxiv service account and use my EA code on it. I wanna know if i change it back to my first service account with my 2 char. from phase4, or else i'll have to start all over again tommorow morning ; ;

[Umo]

Yeah i think i chose the option to start a new ffxiv service account and use my EA code on it. I wanna know if i change it back to my first service account with my 2 char. from phase4, or else i'll have to start all over again tommorow morning ; ;

You are bound to the service account you registered your EA on. Your older service account is not deleted and your characters will be there for release just in case you register your product code on that service account, but EA is currently attached to new service account.
There's a solution, though.

Square Enix Support Centre
I accidentally registered my Early Access Code on the wrong Square Enix account or service account.

If you accidentally registered your Early Access Code on a wrong account, please contact us directly with the following information:

- Early Access Code
- Platform you purchased the game for (Windows/PlayStation 3)
- Square Enix ID & service account the code was registered on (e.g. ABCD1234 on service account 1)
- Square Enix ID & service account the code should be registered on (e.g. XYZ987 on service account 2)

*Please note that we cannot be of assistance if any of these details are missing.

[Scale]

[QUOTE=Umo;1037639]You are bound to the service account you registered your EA on. Your older service account is not deleted and your characters will be there for release just in case you register your product code on that service account, but EA is currently attached to new service account.
There's a solution, though.

Square Enix Support Centre
[SIZE="1"]I accidentally registered my Early Access Code on the wrong Square Enix account or service account.

If you accidentally registered your Early Access Code on a wrong account, please contact us directly with the following information:

-
*
Wow! LESS THAN A HALF HOUR AND I GET HELP thank you! i followed the link and gave out all the info but they didnt ask for my EA code, i'm checking my email for a response.