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  1. #1
    Player
    Hukilau's Avatar
    Join Date
    Aug 2013
    Posts
    11
    Character
    Hukilau Kohi
    World
    Ultros
    Main Class
    Pugilist Lv 22
    Quote Originally Posted by bladerunner3098 View Post
    Hello,

    Ok so I got the # for SE support line and got my ps3 download code fixed.

    Here is the #

    1-858-790-7529

    I was on hold for 2 hours so your wait may be long but it will be fixed. If you haven't opened a ticket yet also open a ticket it will be easier to finish it.

    Remember the people on the other end of the line have been dealing with this all day so please be nice to them.
    Glad you were able to get your code fixed, however two hours of long distance (international for me) isn't really an option for some of us.

    Waiting two business days from the time our email tickets are received is a pretty crap option as well, since we'll be post-release by then.

    And waiting two hours to be first in queue for chat assistance, only to be kicked from the queue because "There are no agents available to chat with you right now" was pretty demoralizing.

    Feels like some of us are just out of luck, unless the heavens part and our invalid codes miraculously start working.
    (0)

  2. #2
    Player
    NyneAlexander's Avatar
    Join Date
    Jul 2013
    Location
    Bastok
    Posts
    1,121
    Character
    Nyne Helios
    World
    Excalibur
    Main Class
    Goldsmith Lv 80
    Quote Originally Posted by Hukilau View Post
    Glad you were able to get your code fixed, however two hours of long distance (international for me) isn't really an option for some of us.

    Waiting two business days from the time our email tickets are received is a pretty crap option as well, since we'll be post-release by then.

    And waiting two hours to be first in queue for chat assistance, only to be kicked from the queue because "There are no agents available to chat with you right now" was pretty demoralizing.

    Feels like some of us are just out of luck, unless the heavens part and our invalid codes miraculously start working.
    Your hail mary is ordering from amazon, getting a code within an hour and then cancelling your order.
    (0)