Results 1 to 9 of 9

Hybrid View

  1. #1
    Player
    Devastus's Avatar
    Join Date
    Aug 2013
    Posts
    9
    Character
    Nurse Diggler
    World
    Cactuar
    Main Class
    Conjurer Lv 46
    Oh sorry I got it directly from square enix NA
    (0)

  2. #2
    Player
    Envision's Avatar
    Join Date
    Aug 2013
    Posts
    90
    Character
    Mazo Khilo
    World
    Goblin
    Main Class
    Conjurer Lv 25
    I couldn't imagine being able to change your credit card information for an item that you've already agreed to purchase.

    However, since it hasn't actually charged I would reccommend talking to Square-Enix. They'll either cancel the order for you (allowing you to re-order) or change it for you.

    If you bought the physical copy you wouldn't have much to worry about as far as getting it on time (You have until the 30th to register the full game code if you're in the Early Access).

    https://support.na.square-enix.com/c...hp?id=496&la=1 <-- This one will get you to a live chat rep.
    Contact Category: Account/Billing
    Contact SubCategory: Pricing and Payment
    Text field: Change credit card information

    Hit Next

    Hit Next again

    Scroll to the bottom to open a live chat.
    (1)

  3. #3
    Player
    Devastus's Avatar
    Join Date
    Aug 2013
    Posts
    9
    Character
    Nurse Diggler
    World
    Cactuar
    Main Class
    Conjurer Lv 46
    Quote Originally Posted by Envision View Post
    I couldn't imagine being able to change your credit card information for an item that you've already agreed to purchase.

    However, since it hasn't actually charged I would reccommend talking to Square-Enix. They'll either cancel the order for you (allowing you to re-order) or change it for you.

    If you bought the physical copy you wouldn't have much to worry about as far as getting it on time (You have until the 30th to register the full game code if you're in the Early Access).

    https://support.na.square-enix.com/c...hp?id=496&la=1 <-- This one will get you to a live chat rep.
    Contact Category: Account/Billing
    Contact SubCategory: Pricing and Payment
    Text field: Change credit card information

    Hit Next

    Hit Next again

    Scroll to the bottom to open a live chat.
    There's plenty of companies that allow you to change your payment options if the transaction hasn't occurred yet (IE: Amazon, Newegg, etc.) but yea I came to the same conclusion as you, I'm sitting in the live chat queue. Hopefully I won't have to re-preorder seeing as I already applied my EA codes on my account for my current pre-order.

    And thank you for your quick responses!
    (0)