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  1. #1
    Player
    Soryon's Avatar
    Join Date
    Aug 2013
    Posts
    5
    Character
    Lirien Lockhart
    World
    Adamantoise
    Main Class
    Pugilist Lv 15

    Unable to update patch files.



    Im getting this error everytime i try to run the laucher... It downloads the ffxivboot.exe, then he tries (i think) to patch up it, then, the error occurs...
    I already tried to run as administrator and disable my firewall and my antivirus...
    Anyone knows how to fix it ?
    (0)

  2. #2
    Player
    Nexs's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    16
    Character
    Arcania Primus
    World
    Moogle
    Main Class
    Arcanist Lv 20
    Hi,

    It seems that the launcher can't overwrite this specific file (ffxivboot.exe).
    Try to delete this file in the folder of the game (first close the game process or restart your computer) and retry to launch the update.
    (0)

  3. #3
    Player
    Zilvereyes's Avatar
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    Aug 2013
    Posts
    26
    Character
    Lhea Zilvereye
    World
    Shiva
    Main Class
    Archer Lv 22
    Antivirus Browser Protection, might be the course, heard of BullGuard & ZoneAlarm coursing issues (Other AV's might also be affected), turn off the Browser Protection, not the Antivirus, the Browser Protection.
    (0)

  4. 08-24-2013 02:24 AM

  5. #5
    Player
    Phaetal's Avatar
    Join Date
    Aug 2013
    Posts
    13
    Character
    Phaetal Visions
    World
    Midgardsormr
    Main Class
    Gladiator Lv 19

    Simpler approach

    Try going into the boot directory listed in the error and unblock the .exes. I choose to do them all to prevent future errors (hopefully). Simply right click on the .exe (i.e. ffxivboot.exe) and select Unblock from the menu at the bottom. Worked for me but now the patcher stalls at 140/150mb so still working on that.

    Phaetal
    (0)

  6. #6
    Player
    HawkBlade's Avatar
    Join Date
    Aug 2013
    Posts
    5
    Character
    Raito Rose
    World
    Midgardsormr
    Main Class
    Conjurer Lv 17
    If you are admin, then you would not need to unlock/unsecure that folder. If you are not the admin, login to the admin and right click the SquareEnix folder and go to the security area, and add everybody and mark for full access. Then go back into your normal user.

    If you are an admin already, then it as stated above, anti-virus or anti-malware or firewall program could be holding it up. I know each time the patcher changes I have to confirm my anti-virus program to allow it to load up. I would say add the EXE's from the SquareEnix folder to the exception list in your program. That should do it. Some programs are better with games than others.

    End all - uninstall the game and redo the installer program that redoes the patcher and then relaunch the patcher. That is if you were able to run the game already in P4, it's the same client with a patched patcher. You would have to redownload the game, but it most likely would clear your issue of an uninstall/reinstall.
    (0)

  7. #7
    Player
    Phaetal's Avatar
    Join Date
    Aug 2013
    Posts
    13
    Character
    Phaetal Visions
    World
    Midgardsormr
    Main Class
    Gladiator Lv 19
    Admin or not the security feature of Win 7 automatically blocks downloaded .exes but I'm too lazy to source the Micro$oft article. I've just had to do it in many games so I passed this advice on

    Quote Originally Posted by HawkBlade View Post
    If you are admin, then you would not need to unlock/unsecure that folder. If you are not the admin, login to the admin and right click the SquareEnix folder and go to the security area, and add everybody and mark for full access. Then go back into your normal user.

    If you are an admin already, then it as stated above, anti-virus or anti-malware or firewall program could be holding it up. I know each time the patcher changes I have to confirm my anti-virus program to allow it to load up. I would say add the EXE's from the SquareEnix folder to the exception list in your program. That should do it. Some programs are better with games than others.

    End all - uninstall the game and redo the installer program that redoes the patcher and then relaunch the patcher. That is if you were able to run the game already in P4, it's the same client with a patched patcher. You would have to redownload the game, but it most likely would clear your issue of an uninstall/reinstall.
    (0)

  8. #8
    Player
    Squa11_Leonhart's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    1,123
    Character
    Kaya Yuuna
    World
    Cerberus
    Main Class
    Archer Lv 70
    Quote Originally Posted by Phaetal View Post
    Admin or not the security feature of Win 7 automatically blocks downloaded .exes but I'm too lazy to source the Micro$oft article. I've just had to do it in many games so I passed this advice on
    Not correct, It blocks them so long as they are marked with the attribute for a downloaded file, and this is only if the file is downloaded directly through a web browser. The 106MB client installer for instance.

    It would not, however, mark the files downloaded by the launcher with the downloaded attribute.

    If those receiving the issue, continue to do so. I suggest grabbing Process Monitor and filtering it by the launchers activities (Filter by Process name is ffxivlauncher.exe) and then save it as a native PML format for analysing.

    Probably wouldn't host them anywhere public though, just in case the logged info somehow includes the UN/PW. (though i've never seen these in a ProcMon dump before)
    (0)
    Last edited by Squa11_Leonhart; 08-24-2013 at 04:21 AM.

  9. #9
    Player
    Soryon's Avatar
    Join Date
    Aug 2013
    Posts
    5
    Character
    Lirien Lockhart
    World
    Adamantoise
    Main Class
    Pugilist Lv 15
    Well, i cant delete the file, because he's the "launcher" of the game... if i delete it, i cant open the downloader...
    I'm using the P4 beta client... It will update itself ? or i have to download the game again ? If i need to, where's the download link ?

    EDIT: i turned off my antivirus, with all his modules off and it didnt updated
    (0)

  10. #10
    Player
    Envision's Avatar
    Join Date
    Aug 2013
    Posts
    90
    Character
    Mazo Khilo
    World
    Goblin
    Main Class
    Conjurer Lv 25
    Quote Originally Posted by Soryon View Post
    Well, i cant delete the file, because he's the "launcher" of the game... if i delete it, i cant open the downloader...
    I'm using the P4 beta client... It will update itself ? or i have to download the game again ? If i need to, where's the download link ?
    Link in my signature.
    (1)

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