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  1. #1
    Player
    NyneAlexander's Avatar
    Join Date
    Jul 2013
    Location
    Bastok
    Posts
    1,121
    Character
    Nyne Helios
    World
    Excalibur
    Main Class
    Goldsmith Lv 80

    HOW TO GET IN CONTACT WITH SQUARE ENIX NORTH AMERICA

    Step 1.) support.na.square-enix.com

    Scroll to the bottom and click "contact us". Fill out the forms and get a ticket number.

    Step 2.) At this point you can do one of three things:

    A.) wait for an email response

    B.) use the support.na.square-enix.com to get into a chat cue and wait for chat support (have your ticket number ready)

    or

    C.) Call them: 858-790-7529 Note: This is NOT an 800 number. You will catch some long distance charges if you are not a cali resident or don't have nationwide long distance on your phone.


    Good luck my FF peeps! Solidarity!


    Quote Originally Posted by khovel View Post
    it's 9am PDT. so in an hour and 10 minutes. Chat button becomes available once they are "open"
    Their business hours are 9am - 5pm PDT, M-F. Thanks Khovel!
    (2)
    Last edited by NyneAlexander; 08-23-2013 at 11:52 PM.

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