Same. Got 3 bugged chars on Ragnarok.
Put in a bug report in Phase 3 and Phase 4, and contacted support during Phase 4 as well. While it is recognized as a bug, no word has trickled down so far about a potential fix for this (or even if they want to fix it at all). The only thing I know is that it is an issue (according to support) that cannot be fixd by a GM because it would need a level of access to the character data GMs don't have.

I'd love an official word on this. (And I highly suspect I am not alone with that sentiment. ^_^" )