Cancel a preorder.

[Dragona]

Is there any way to move a registered service account to another master account? I had the FFXIV ARR 1.0, then bought the pre-order of 2.0 to get headtstart. But I wanted my brother to use the new 2.0 service account. unfortunately I registered the 2.0 service account to my master account, which overwrote my 1.0 account. I want to move the 2.0 service account to my brothers master account, yet retain my 1.0 account. Please advise.

No the process is irreversible the upgrade page actually states this as well at some point, Also this is the wrong thread to do it in you should use the search function to find a similar question if no such questions exist you should make your own thread as these are different issues.

-D

[Deeds]

No the process is irreversible the upgrade page actually states this as well at some point, Also this is the wrong thread to do it in you should use the search function to find a similar question if no such questions exist you should make your own thread as these are different issues.

-D

Cant make my own thread, says my lvl isnt high enough. I looked through all the threads using search and this was the closest to what Im asking. thnxs though. If anyone has something more helpful it would be appreciated. I have a ticket in and am waiting for chat support. Hopefully they can move the service account to another master account. If not I will also be looking to cancel my preorder. If I do I hope that it doesnt remove my 1.0 account which seems to have been overwritten with this new service account.

[Dragona]

Cant make my own thread, says my lvl isnt high enough. I looked through all the threads using search and this was the closest to what Im asking. thnxs though. If anyone has something more helpful it would be appreciated. I have a ticket in and am waiting for chat support. Hopefully they can move the service account to another master account. If not I will also be looking to cancel my preorder. If I do I hope that it doesnt remove my 1.0 account which seems to have been overwritten with this new service account.

All 1.0 accounts got upgraded to ARR you wont see the basic FFXIV service in there as a permanent option now if you had FFXIV Windows before it will have been changed into FFXIV: A Realm Reborn - Windows regardless of you registering an early access code or not since 1.0 users get the upgrade to 2.0 for free(nothing would have been overwritten). I saw a few threads like this in beta forums they also waited in chat support and got told no, wouldn't get your hopes up for it and if they can do something for you its better than you expected