Ive never had such a hard time figuring out how to contact them / cancel an order before. And i feel like im going left and right from page to page to get any info. The only thing i miss from wow/blizz right now is how easy it was for me to figure out things on my own.

And im assuming its gonna take a week before any proper responce on the email. One one hand I get that it can take time, but other hand, theive made things stupidly stupid.