Results 1 to 8 of 8
  1. #1
    Player
    Gunnerblaster's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    6
    Character
    Zeev Featherlayer
    World
    Behemoth
    Main Class
    Lancer Lv 50

    Early Access Code Submitted - No Confirmation Email?

    So my problem is now two-fold.

    I registered the XXXXX-000-XXXXX-000 code first, it brought me to a page showing the code starting with RAAU, then I clicked on the link to redeem it - Entered the code, then was told I would receive a confirmation email.

    That was a little over 24 hours ago, and I have yet to receive the confirmation email.

    Is there some way to check on our SE Account Manager to see if we have been given the green-light for Early Access because though I was told I registered my code, I haven't actually noticed any new account updates on my Account Manager.

    I was told that it's possible that, due to the traffic errors they were having, I should try re-submitting. The first code worked, brought me to a page showing the same RAAU code, but when I tried to enter that - I receive the error message, "The entered code has already been registered."

    Not really sure what to do.
    (0)

  2. #2
    Player
    Fooju's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    28
    Character
    Fooju Russ
    World
    Odin
    Main Class
    Conjurer Lv 46
    I received my email yesterday and it was about 24 hours after I entered the first code.

    Might be worth waiting just a little longer to be sure.
    (0)

  3. #3
    Player
    Doowie's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    98
    Character
    Doowie Gumdrops
    World
    Odin
    Main Class
    Conjurer Lv 50
    You should have seen the message that Early Access has been applied to your account, once you entered that 20 digit code. Remember that rushing through a process is not helpful, when you are provided with all the information on the webpage.

    I applied my early access code and the confirmation made was just the same as the webpage. So if you did everything correctly and logged into the right account when applying the code, then you have nothing to worry about and you will be able to play within the next 20 hours and 40 minutes

    However with the error you received it probably applied the code to the account and due to high traffic the page tried to reload again and provided you with the information that the code has already been used.
    (0)

  4. #4
    Player
    Yuripa's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    54
    Character
    Cinque Andoria
    World
    Tonberry
    Main Class
    Dark Knight Lv 60
    I didn't receive any email or anything. But after I registered, it let me update the launcher for the game and login to that. It then tells me to wait for early access.
    (0)

  5. #5
    Player
    rsparrowk's Avatar
    Join Date
    Jun 2013
    Posts
    67
    Character
    First Last
    World
    Behemoth
    Main Class
    Miner Lv 39
    I think you should be good and shouldn't worry. I keep getting the same email from SE after I registered my code...Basically it just says the same exact thing as the page you seen after you went through the steps with your pre-order code.
    (0)
    3102/90000 Survivor

  6. #6
    Player
    seraseth's Avatar
    Join Date
    Aug 2013
    Posts
    442
    Character
    Velikayl Minx
    World
    Ultros
    Main Class
    Dancer Lv 90
    Just run the launcer, if it says wait for early access/launch, you're good. If it says there is no valid account registered... then you might wanna worry :P
    (1)

  7. #7
    Player
    Aryeth's Avatar
    Join Date
    Aug 2013
    Posts
    6
    Character
    Aryeth Rahn
    World
    Leviathan
    Main Class
    Carpenter Lv 40
    The confirmation email is exactly that, a confirmation. I wouldn't worry about not getting it, I didn't get it for a day and a half after I registered.
    (0)

  8. #8
    Player
    seraseth's Avatar
    Join Date
    Aug 2013
    Posts
    442
    Character
    Velikayl Minx
    World
    Ultros
    Main Class
    Dancer Lv 90
    Yeah, I wouldn't put any faith in their email system. When I pre-ordered in may, signed up for the 'email me when its time to register my code', never got that email. Only got about half the emails with the 20digit code when I was trying to get the right one. And never got a confirmation email after I successfully entered my 20 digit.
    (0)