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thats the error i get when it crashes
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8006FE88F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\041711-18267-01.dmp
C:\Users\Brad\AppData\Local\Temp\WER-43586-0.sysdata.xml
I went to the Event manager and it said this was a critical error that occured
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 4/17/2011 11:02:45 AM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Brad-HP
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2011-04-17T17:02:45.078416700Z" />
<EventRecordID>11964</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Brad-HP</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>
Ok, BSOD is almost always caused by bad drivers. That or overheating. There is a program you can use to narrow down the bad driver.
Download BlueScreenView
http://www.nirsoft.net/utils/blue_screen_view.html
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
==================================================
Dump File : 041711-18267-01.dmp
Crash Time : 4/17/2011 11:02:47 AM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`06fe88f8
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+f64c
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\041711-18267-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
==================================================
==================================================
Dump File : 041611-20014-01.dmp
Crash Time : 4/16/2011 2:33:37 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`06f9e618
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+f64c
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\041611-20014-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
==================================================
==================================================
Dump File : 041311-19406-01.dmp
Crash Time : 4/13/2011 8:53:10 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000094
Parameter 2 : fffff880`049867e9
Parameter 3 : fffff880`05fecf98
Parameter 4 : fffff880`05fec800
Caused By Driver : atikmdag.sys
Caused By Address : atikmdag.sys+57f71
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\041311-19406-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 286,451
==================================================
==================================================
Dump File : 041011-18813-01.dmp
Crash Time : 4/10/2011 9:30:21 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000094
Parameter 2 : fffff880`049737e9
Parameter 3 : fffff880`05fecf98
Parameter 4 : fffff880`05fec800
Caused By Driver : atikmdag.sys
Caused By Address : atikmdag.sys+57f71
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\041011-18813-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 285,875
==================================================
==================================================
Dump File : 040911-18018-01.dmp
Crash Time : 4/9/2011 2:01:58 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000094
Parameter 2 : fffff880`0498b7e9
Parameter 3 : fffff880`05fe5c98
Parameter 4 : fffff880`05fe5500
Caused By Driver : vwifibus.sys
Caused By Address : vwifibus.sys+1a9eed0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\040911-18018-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 286,067
==================================================
==================================================
Dump File : 040911-19702-01.dmp
Crash Time : 4/9/2011 10:59:11 AM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`070ca4f8
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+f64c
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\040911-19702-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
==================================================
==================================================
Dump File : 040811-22354-01.dmp
Crash Time : 4/8/2011 11:15:10 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`06ebc038
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+f64c
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\040811-22354-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
==================================================
==================================================
Dump File : 040711-15350-01.dmp
Crash Time : 4/7/2011 8:05:08 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`06f08038
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+f64c
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\040711-15350-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
==================================================
==================================================
Dump File : 040711-17191-01.dmp
Crash Time : 4/7/2011 7:33:53 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`06e091a8
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+f64c
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\040711-17191-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
==================================================
==================================================
Dump File : 040711-19437-01.dmp
Crash Time : 4/7/2011 7:09:24 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`070a9038
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+f64c
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\040711-19437-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
==================================================
==================================================
Dump File : 040611-17846-01.dmp
Crash Time : 4/6/2011 8:48:13 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`06f318f8
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+f64c
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\040611-17846-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
==================================================
1. atikmdag.sys
2. vwifibus.sys
3. hal.dll
So these 3 drivers are the culprits. I would google BSOD and those driver names and see what you can come up with. Maybe this thread has a solution for you. Let us know what you come up with.
http://answers.microsoft.com/en-us/w...1-b114557393ae
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