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  1. #11
    Player
    Ehllfhire's Avatar
    Join Date
    Aug 2013
    Posts
    73
    Character
    Ehllfhire Jenova
    World
    Excalibur
    Main Class
    Arcanist Lv 50
    Quote Originally Posted by kameske View Post
    I placed my pc order on 8/8/2013 on the square enix store.
    Mistake 1 /10
    (0)

  2. #12
    Player
    Hamingju's Avatar
    Join Date
    Aug 2013
    Posts
    14
    Character
    Peiyi Cui
    World
    Famfrit
    Main Class
    Conjurer Lv 47
    i have the same issue. see my post.

    http://forum.square-enix.com/ffxiv/t...E-Online-store
    (0)

  3. #13
    Player
    kameske's Avatar
    Join Date
    Aug 2013
    Posts
    10
    Character
    Kames Strife
    World
    Shiva
    Main Class
    Conjurer Lv 32
    Its a real shame imo how can they make this so hard
    (0)

  4. #14
    Player
    Hamingju's Avatar
    Join Date
    Aug 2013
    Posts
    14
    Character
    Peiyi Cui
    World
    Famfrit
    Main Class
    Conjurer Lv 47
    actually i think i may have resolved my issue after reading a lot of threads here. you will need to find your order. also, i would check to see that you were actually charged it may be that you didn't succeed in getting through the purchase. if not maybe you should try again. once that is done you should be able to do what i said in the edited post.

    good luck.
    (0)

  5. #15
    Player
    kameske's Avatar
    Join Date
    Aug 2013
    Posts
    10
    Character
    Kames Strife
    World
    Shiva
    Main Class
    Conjurer Lv 32
    Wel the money went of my paypal.
    Also i got the mail but i cant find the order
    (0)

  6. #16
    Player
    kameske's Avatar
    Join Date
    Aug 2013
    Posts
    10
    Character
    Kames Strife
    World
    Shiva
    Main Class
    Conjurer Lv 32
    And my order number looks like see-store-xxxxx is that correct or am i using a wrong number ?
    (0)

  7. #17
    Player
    Osky's Avatar
    Join Date
    Aug 2013
    Posts
    13
    Character
    Osky Lol
    World
    Cerberus
    Main Class
    Lancer Lv 20
    I have the same problem... ordered august 10 from SE store(EU) and still no code...
    (0)

  8. #18
    Player
    Aydem's Avatar
    Join Date
    Aug 2013
    Posts
    32
    Character
    Aidem Moonforce
    World
    Cerberus
    Main Class
    Miner Lv 35
    Dont panic the Finderorder website only works when you bought the game from the NA store

    Since your from the EU you get the code directly by mail
    Ok its weird you didnt get yours yet got mine on 22 august in the early morning

    But keep in mind i did 4 tickets with them about not getting my key
    (yes 4, i was worried too )

    Did that caused them to resend my key? maybe
    Or are they just late with the key because of the amount of people?

    Best thing to do is make a support ticket

    Also make sure you check your spam folder and you dont have something enabled that automatic removes SPAM
    For example my mailhost automaticly put SPAM mails into a seperate folder on the Webmail
    So in my PC client for mails i never seen those
    (0)

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    Site - www.thearchyclan.com

  9. #19
    Player
    FrionielHope's Avatar
    Join Date
    Aug 2013
    Posts
    82
    Character
    Aoi Tsuki
    World
    Shiva
    Main Class
    Arcanist Lv 50
    If you don't have your key at this point its time to contact whoever you preordered from and ask them about it, EA starts in less than 24 hours
    (0)

  10. #20
    Player
    LucidDreams's Avatar
    Join Date
    Aug 2013
    Posts
    9
    Character
    Lucid Dreams
    World
    Excalibur
    Main Class
    Lancer Lv 50
    In my case, when I ordered the digital version from SE, I recieved an immediate order confirmation with a registration code/serial code included in the confirmation email. It says you will recieve an email with an EA code but I've heard that is also false. I went to http://preorder.na.finalfantasyxiv.com/ and got my EA code after I registered with the new serial code and it worked perfectly.
    (0)

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