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  1. #1
    Player

    Join Date
    Aug 2013
    Posts
    3

    Can't accept user agreement NA PS3

    I have read and scrolled completly to the bottom of the user agreement page, but I have no option to accept it. On the top it says click "Next" to continue, but there is no button to click. I was able to play in Phase 3 and 4, and I'm sure I have early access as I have downloaded the SE Digital in the PSN store. Anyone get past this part? Am I suppose to wait for August 24 to accept agrement? Thanks for the response.
    (1)

  2. #2
    Player
    Denzel's Avatar
    Join Date
    Aug 2013
    Location
    Gridania/Kugane
    Posts
    11
    Character
    Soren Balfire
    World
    Exodus
    Main Class
    Samurai Lv 90

    Can't accept user agreement NA PS3(2)

    Same with Me too I Updated the Launcher because i already had preordered the game and when i try to log in it shows the User agreement half to the right so most of it is either too high and too far that you cant read the whole thing and even when you scroll down you can't go far enough past 10. of the french section I tried restarting my ps3 the client and even deleting it and redownloading please fix asap i don't want to waste my time with a game i cant play due to a user agreement not letting me accept the terms
    (1)
    <~My Name is....Soren Balfire~>

  3. #3
    Player
    waka_swag's Avatar
    Join Date
    Apr 2011
    Location
    Florida
    Posts
    37
    Character
    Waka Flocka
    World
    Hyperion
    Main Class
    Lancer Lv 50
    I had the same issue, I quit the game client, and restarted it, and tried to log in and now it says I don't have a valid or active service account.
    (1)

  4. #4
    Player
    Denzel's Avatar
    Join Date
    Aug 2013
    Location
    Gridania/Kugane
    Posts
    11
    Character
    Soren Balfire
    World
    Exodus
    Main Class
    Samurai Lv 90
    how do you restart the client everytime i quit i cant reach it like the position of the agreement is angled incorrectly like its been moved off the screen i tried expanding the screen and that doesnt help
    (0)
    <~My Name is....Soren Balfire~>

  5. #5
    Player
    waka_swag's Avatar
    Join Date
    Apr 2011
    Location
    Florida
    Posts
    37
    Character
    Waka Flocka
    World
    Hyperion
    Main Class
    Lancer Lv 50
    Quote Originally Posted by Denzel View Post
    how do you restart the client everytime i quit i cant reach it like the position of the agreement is angled incorrectly like its been moved off the screen i tried expanding the screen and that doesnt help
    If you hold the PS button in the center of the controller it'll give you the option to quit the game. I did that and started it back up, and it took me straight to the login screen, but after I log in it says I don't have an active or valid service account.
    (0)

  6. #6
    Player
    Denzel's Avatar
    Join Date
    Aug 2013
    Location
    Gridania/Kugane
    Posts
    11
    Character
    Soren Balfire
    World
    Exodus
    Main Class
    Samurai Lv 90
    did you make sure you got the right service account on Square enix account management? and i tried a whole lot of things i still cant accept anything and im at a lost and im frustrated and now im worried
    (0)
    <~My Name is....Soren Balfire~>

  7. #7
    Player
    waka_swag's Avatar
    Join Date
    Apr 2011
    Location
    Florida
    Posts
    37
    Character
    Waka Flocka
    World
    Hyperion
    Main Class
    Lancer Lv 50
    Quote Originally Posted by Denzel View Post
    did you make sure you got the right service account on Square enix account management? and i tried a whole lot of things i still cant accept anything and im at a lost and im frustrated and now im worried
    i only have one service account, so i'm pretty sure theres no error there as far as that goes.
    (0)

  8. #8
    Moderator Xetyline's Avatar
    Join Date
    Sep 2013
    Posts
    322
    It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.

    Regards,
    Xetyline
    (0)