Odd Multiple Service Accounts question!

[Katamari]

First let me clarify by saying I have no need for multiple service accounts. I'm not even sure why I have 2 right now, but I don't plan on playing multiple character simultaneously, so as far as I know, it's pointless for me to have 2.

Here's the everything: I played FFXIV 1.0. I pre-ordered the Digital Collector's Edition of FFXIV:ARR for Windows PC, and did so from the Square Enix site. I punched in my 18-digit serial code, and got my Early Access code. When I tried to activate the Early Access code, it asked which service account I would like to apply it to. These were my two options:

http://imgur.com/J9WODXI

Can we trade circumstances? I'm a guy who wants to play multiple characters simultaneously. I went to register a friends code today and I didn't even get the "Choose which Service Account" notification. I've been playing 1.0 since 2012 and I am a legacy member. I know my characters exist but, according to my account, I only have the game that I registered using my friends code. It's really confusing. I'm tempted to wait in line as I try to get a hold of SE support tomorrow morning.