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  1. #1
    Player
    MikeMcAwesome's Avatar
    Join Date
    Aug 2013
    Posts
    2
    Character
    Cielia Morin
    World
    Gilgamesh
    Main Class
    Gladiator Lv 10

    1.0 account not Valid for 2.0

    I bought FF14 on 6/25/2013 (have receipt) registered and played for a couple of months. I participated in the beta 3-4 with my legacy character and a new character made on the NA servers. My Square-Enix account shows I have no games registered and when I try to register with the link the launcher gives me, it says that serial has already been registered. At a loss for what I can do to fix this, I'm trying to avoid buying the game again.
    (0)

  2. #2
    Player
    Felis's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    12,287
    Character
    Skadi Felis
    World
    Ragnarok
    Main Class
    Pugilist Lv 70
    Try it here to login to your account: https://secure.square-enix.com/accou...n?cont=account

    That you can post here show that you have an account already. And i think your date is wrong (6/25/2013 was 1.0 already since months down)
    (0)

  3. #3
    Player
    MikeMcAwesome's Avatar
    Join Date
    Aug 2013
    Posts
    2
    Character
    Cielia Morin
    World
    Gilgamesh
    Main Class
    Gladiator Lv 10
    Your right, I meant 6/25/2012... but since this morning there have been a lot of posts that clear up the subject. Since I am not legacy, I won't be getting early access unless I preorder ARR.
    (0)

  4. #4
    Player
    Zephel's Avatar
    Join Date
    Aug 2013
    Posts
    5
    Character
    Zephel Silvermoon
    World
    Goblin
    Main Class
    Lancer Lv 18
    I have the same issue. The game only shows up on the secure.square-enix.com site, however on na.square-enix.com it does not. Also the new client says: No valid or active service account is available to play FINAL FANTASY XIV: A Realm Reborn.

    Yet when looking at the account I originally registered 1.0 with it clearly says I have an active service account (and a legacy character in beta)...am I missing something? Do we have to buy the game again if we don't qualify for legacy? My understanding is legacy gave you bonuses like EA, but you didn't need legacy to play your 1.0 account in 2.0.
    (0)

  5. #5
    Moderator Xetyline's Avatar
    Join Date
    Sep 2013
    Posts
    322
    It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.

    Regards,
    Xetyline
    (0)