To those who pre-ordered on PSN(Devs Help Please!).

[KogaDrake]

I just checked my PS3, still same no service account error I have had all day. my service account does have an expires on 8/23 now as some have mentioned

PSN still has CE and Std ed for sale, and nothing has been refunded to my account as some of you have said had happened.

Its clear SE and Sony are working on this and are getting somewhere now atleast as we see things changing. Give it a few hours and it will be figured out. Just go to bed 30min earlier and get up a bit earlier to get the download before offical start of EA.

[KogaDrake]

Uhhhh, guys. Good news and bad news....

This was quoted from someone straight from someone else trying to get answers......

I just got off the phone with PSN customer service. I was told SE will be refunding all affected accounts IN FULL. Plus, we will be getting a voucher to redownload the game FOR FREE with "extra entitlements."

Drawback is the XMB message will be arriving early next week.

Submitting for a refund takes 5-7 days and no codes can be used until it goes through.

We cannot preorder from another merchant and use the new code. It will NOT work.

The only thing we can do is wait until SE resolves this. Affected accounts will not be getting EA until we get the XMB message arrives.

Um...., i do not think this is true, no way SE would take the hit of bad publicity to not let us get EA and even miss first few days of the game.

no actual chat log or recording or official Dev response saying this or it didnt happen

[BaDCompAnY420]

Mine patched fine but a few of my friends are getting the service message! Does anyone know if its been resolved?

[Geldt]

Um...., i do not think this is true, no way SE would take the hit of bad publicity to not let us get EA and even miss first few days of the game.

no actual chat log or recording or official Dev response saying this or it didnt happen

Well... I have my money back... where the H-E-double-hockey-stick are the Devs or this alleged XMB message...

[KogaDrake]

Mine patched fine but a few of my friends are getting the service message! Does anyone know if its been resolved?

It is only for those who purchased between 13th and 15th, I'm guessing you got yours after that point

[KogaDrake]

Update: I now have the price of the CE in my wallet on PSN store. now this is when I wish we would have some legit response coming in from the dev team... this is the first time I have actually felt that they are doing a bad job keeping us informed since beta tests started....

I want to play at 5am tomorrow, and now i'm more concerned of needing to download a full client and everything in the am and not just a patch...

can we please get some official feedback on whats going on?

[Kamina33]

I just saw the refund in my PSN wallet, and the expiration date for XIV listed in services. *Sigh*

This makes me really sad. Waiting for early access and subsequent launch for a long time now. I've never had a game that made me so happy. Not being able to play it on time with the rest of the world is just... oh nevermind.

It'll come when it comes I guess.

[Slayer25c]

When I spoke to Sony that is what they told me we were going to get a code in our Mail on PS3 early next week.

[KogaDrake]

When I spoke to Sony that is what they told me we were going to get a code in our Mail on PS3 early next week.

Early next week is a bunch of CRAP!! game starts in 6.5hrs and we want to play then, we paid for it and should have it. Can we purchase the SE to get our accounts working? and maybe just a free digital CE upgrade? there has to be some sort of other option than waiting till next week...

Has anyone actually talked with SE?

[Slayer25c]

Early next week is a bunch of CRAP!! game starts in 6.5hrs and we want to play then, we paid for it and should have it. Can we purchase the SE to get our accounts working? and maybe just a free digital CE upgrade? there has to be some sort of other option than waiting till next week...

Has anyone actually talked with SE?

there phone line has been busy all day