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  1. 08-23-2013 07:46 AM #1
    Macros86
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    Aug 2013
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    26
    Character
    Macros Con'doin
    World
    Tonberry
    Main Class
    Thaumaturge Lv 50

    1.0 character did not transfer over / is not visible

    I originally bought the 1.0 CE for PC way back at launch played for 3-6 months or so (pretty much until they started monthly subscriptions back up).
    For B4 I could not see my 1.0 character there.
    I don't think I was a 'legacy' character because I never paid for 3+ months of service.
    I *believe* this was the account that I used back in 1.0 early days and I can see in my account management that FFXIV service was added in 2010.

    Any suggestions?

    [EDIT] I also submitted a support ticket 6 days ago and have not gotten a reply email yet. Despite SE claiming a response withing 48 hours of ticket creation.
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    Last edited by Macros86; 08-23-2013 at 08:19 AM.
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  2. 08-23-2013 10:59 AM #2
    Macros86
    Player
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    Character
    Macros Con'doin
    World
    Tonberry
    Main Class
    Thaumaturge Lv 50
    I hope someone from SE support will answer this.
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  3. 08-24-2013 07:07 AM #3
    Macros86
    Player
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    Aug 2013
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    26
    Character
    Macros Con'doin
    World
    Tonberry
    Main Class
    Thaumaturge Lv 50
    Please, any help?
    Are there any support teams on this forum? Or just user based help?
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  4. 08-24-2013 07:20 AM #4
    BlossomRose
    Player
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    Character
    Vali Bergthora
    World
    Hyperion
    Main Class
    Gladiator Lv 50
    Try their support line.

    1-858-790-7529
    9AM-5PM (PST) Mon-Fri. Closed weekends.
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  5. 08-24-2013 07:27 AM #5
    Macros86
    Player
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    Aug 2013
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    Character
    Macros Con'doin
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    Tonberry
    Main Class
    Thaumaturge Lv 50
    If only I lived in the USA to make that call.
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  6. 09-30-2013 12:40 PM #6
    Xetyline
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    It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.

    Regards,
    Xetyline
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