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  1. #1
    Player
    Killerious's Avatar
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    Aug 2013
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    Character
    Brute Force
    World
    Odin
    Main Class
    Gladiator Lv 18

    Please help with payment and EU/NA options

    I am having trouble understanding how all that EU / NA thing and payment work.

    - I already played the beta in an EU server.
    - I live in Israel (I guess that's EU when it comes to final fantasy)


    I want to know how can I pre-order the game to get early access. I prefer paying in dollars instead of Euros, but when I enter the NA shop my country is not listed, but it is listed in the EU shop.

    Questions:

    - Can I buy the game trough the NA shop without putting my country or choosing either a US country and use the code to play the game, when I already have a character in the EU serveR?
    - Or - I must buy the game through the EU store and pay in Euro?
    - Is there an option to pay with PayPal?

    I also want to add the the client saying "No valid or active service account is available to play ..." , I can understand that. But below that the client sends me to a page there I see linke to the NA store, not the EU store (http://entry.ffxiv.com/pre-order_code/na). To I am confused - should I order from the NA instead of EU? -- Is there is something like EU and NA client?

    I am trying to reach the support using the contact tickets but that's 4 days and they didn't respond to my ticket.

    I just can't understand why I need to go through all that hell in order to play this game.

    Can you pleasem please advice guys, I am in the point of giving up.

    Thanks.
    (0)
    Last edited by Killerious; 08-23-2013 at 06:48 AM.

  2. #2
    Player
    Kuroi_Tsuki's Avatar
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    Aug 2013
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    Character
    Kuroi Tsuki
    World
    Omega
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    Thaumaturge Lv 70
    You just should know, that region of game you buy must be the same as your account's region. All game keys are region locked. So if you buy in NA store, you can only apply key to NA account.
    You can confirm your account region at https://secure.square-enix.com/

    There is option to pay with PayPal from EU store, but if your PayPal is in $, you payment will be converted

    Also, servers are not region locked, so even if you own NA version you can play on EU servers and JP servers too.
    (2)
    Last edited by Kuroi_Tsuki; 08-23-2013 at 06:54 AM.

  3. #3
    Player
    Retsugi's Avatar
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    Aug 2013
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    Character
    Virtus Letalis
    World
    Diabolos
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    Gladiator Lv 5
    You can buy it in any region regardless of what your account is set to (Regions don't matter on the servers, only when registering your game)
    Otherwise you get stuck with a game you can't register because of your account settings, which cannot be changed.
    (0)

  4. #4
    Player
    Killerious's Avatar
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    Character
    Brute Force
    World
    Odin
    Main Class
    Gladiator Lv 18
    - So I understand that there isn't an option to pay in USD. Which means that because I live in EU region I have to pay in Euro, right?
    - Second, what is the monthly subscription fee for EU?
    - Can I pay with PayPal?

    Thanks in advance
    (0)

  5. #5
    Player
    Kuroi_Tsuki's Avatar
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    Kuroi Tsuki
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    Omega
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    Thaumaturge Lv 70
    1. Yes, looks like it. (I would prefer to pay in $ too to be honest)
    2. See pic below.

    3. Yes, you can. I already told you that
    (1)

  6. #6
    Player
    Killerious's Avatar
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    Character
    Brute Force
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    Odin
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    Gladiator Lv 18
    I know it's redicilous, but can you provide me with the link where I can pre-order the game for Europe region. First time playing Final Fantasy and first time being so confused with ordering a game
    (0)
    Last edited by Killerious; 08-23-2013 at 07:07 AM.

  7. #7
    Player
    Kuroi_Tsuki's Avatar
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    Kuroi Tsuki
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    Omega
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    Thaumaturge Lv 70
    (1)

  8. #8
    Player
    Killerious's Avatar
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    Aug 2013
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    Character
    Brute Force
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    Odin
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    Gladiator Lv 18
    Thanks so much. One last question. Is there an option to change the payment method later on. So I will pay for the game with PayPal, and let's say two months later with a credit card?
    (0)

  9. #9
    Player
    Kuroi_Tsuki's Avatar
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    Character
    Kuroi Tsuki
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    Omega
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    Thaumaturge Lv 70
    Np, glad to help.
    I'm pretty sure Account management allows you to have few payment methods bound to account, so I would assume that "yes". But since all account management connected to FF XIV ARR will be done via unreleased mogstation site, I can't say "yes" for sure.
    (0)
    Last edited by Kuroi_Tsuki; 08-23-2013 at 07:27 AM.

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