I'm STILL getting error 3 trying to redeem preorder?!

[Xceriis]

C'mon guys fix this crap. It's been 2 and a half DAYS. If this doesn't get resolved soon I'll just go get a refund and play something else - when you pay money for a service, and the service doesn't work, repeatedly, it just begins to make one doubt the future service and quality of the company.

[seraseth]

Although setting all my details to the correct name, country, language under my profile didn't give me the right NA code, it did seem to fix the error 3 for a lot of people.

[Xceriis]

Already did all that. Now I'm randomly getting error 1 and error 3.

[Xceriis]

and hell you can't even log into their main site right now to double check anyway. This is utter crap.

[Xceriis]

Someone from tech support - your input would be great about now, seriously.

[Xceriis]

ANYONE? Hello tech support?!

[FutanXIV]

Try refreshing the page, using incognito mode(or whatever your browser calls it), clearing your cache and/or another browser.

[Xceriis]

Already have done all that - the issue is on SE's part, and I'm sick of trying to hotfix their mess for something I paid for. They need to address this.

[Xceriis]

Yep, screw this. Cancelling my pre-order.

[Momento]

I am sure you are not their only problem right now. You have time yet for your error to get fixed. Don't be hasty. Some of these things don't rear their ugly heads till the moment comes. Certainly a person can suppose they have their hands full being days before launch. I have some patience and understanding being a person who does codework myself, its not as simple as people suppose.