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  1. #1
    Player
    Ryudei's Avatar
    Join Date
    Sep 2012
    Posts
    5
    Character
    Rave Solrune
    World
    Sargatanas
    Main Class
    Pugilist Lv 80

    Problem with Character Data Causing Crash at Character Select Screen

    This was on the Beta forums but we never got a resolution and I don't see this here yet so starting it up again. Basically there were a bunch of us that were crashing once we hit "Start" on the Main Menu as soon as the Character Select screen loaded. This issue ONLY OCCURED WHEN TRYING TO LOAD OUR MAIN CHARACTER. The crash happened with the same character on multiple computers. The computers that crashed when loading the character in question would load characters from different accounts without any issue. There was without a doubt a problem with our character data during the Beta. I would like to know if the issue was resolved and we will be able to play during Early Access.

    Brief history:
    1) Logged out of the game normally via "Exit Game" on the Main Menu
    2) Attempted to log back in
    3) Game consistantly crashed after hitting "Start" from the Main Menu and briefly attempting to load the Character Select screen.

    EDIT: I've been directed to the resolution here: http://forum.square-enix.com/ffxiv/t...-%28Aug.-22%29

    Also regarding the Beta Test Phase 4, we are currently fixing the data for Characters that had the corresponding issues.

    -We have resolved the issue where in some cases the client program force quits when selecting a Character.
    (0)
    Last edited by Ryudei; 08-23-2013 at 05:45 AM.

  2. #2
    Player
    autumnrain26's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    48
    Character
    Autumn Lumielle
    World
    Cactuar
    Main Class
    Arcanist Lv 60
    According to a post by SE, this issue seems to have been addressed during this downtime between B4 and EA.. :3
    http://forum.square-enix.com/ffxiv/t...-%28Aug.-22%29
    (1)

  3. #3
    Player
    Ryudei's Avatar
    Join Date
    Sep 2012
    Posts
    5
    Character
    Rave Solrune
    World
    Sargatanas
    Main Class
    Pugilist Lv 80
    Awesome!! Sorry I missed that post. I'll quote the important bit here for anyone else in the same boat:

    Also regarding the Beta Test Phase 4, we are currently fixing the data for Characters that had the corresponding issues.

    -We have resolved the issue where in some cases the client program force quits when selecting a Character.
    Well technically it says they're still fixing the character data but that's better news than we'd had before. Thanks autumnrain!
    (0)

  4. #4
    Player
    Divo's Avatar
    Join Date
    Mar 2011
    Location
    Ul'Dah
    Posts
    10
    Character
    Divo Divine
    World
    Hyperion
    Main Class
    Conjurer Lv 50
    Well that is wonderful news!
    (0)