Quote Originally Posted by Madeleine View Post
There's a lot of fantastic answers compiled in this thread; http://ffxivrealm.com/threads/pre-or...-answers.1082/

This might help too; http://katella.wordpress.com/2013/05...-enix-account/

On a side note, the hat on my character looks incredibly silly.
Thank you for the links but, regarding the second one, I don't have what the picture shows. Instead, It just shows my Legacy emblem and "Cancel Service". No Options List or anything else. This is where I am completely confused Is there a reason why I don't have the option to redeem a service account?