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  1. 08-23-2013 02:50 AM #1
    Shinmen
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    Shinmen Takezo
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    Hyperion
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    Conjurer Lv 50

    Want to exchange my EU code for a US EA code.

    Anyone wanting a EU code in exchange for a US code? I contacted customer service and they won't do absolutely anything about it and I can't return my pre-order code to gamestop without having to purchase another copy. :|
    (0)
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  2. 08-23-2013 03:37 AM #2
    mshari
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    Teron Gorefiend
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    i got US code i need eu
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  3. 08-23-2013 03:48 AM #3
    Shinmen
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    Can't tell if you're trolling...if you are; it worked.
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  4. 08-23-2013 05:27 AM #4
    mshari
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    Teron Gorefiend
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    Ragnarok
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    why would i troll

    btw what console ?i got pc
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    Last edited by mshari; 08-23-2013 at 05:30 AM.
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  5. 08-23-2013 05:31 AM #5
    Sentinel
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    Sentinel Guardian
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    Ultros
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    This is not going to end well.
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  6. 08-23-2013 05:35 AM #6
    Malakym
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    Malakym Sage
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    Excalibur
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    Quote Originally Posted by Shinmen View Post
    Can't tell if you're trolling...if you are; it worked.
    Well he is on Ragnarok so it's likely he's serious.
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  7. 08-23-2013 05:37 AM #7
    echogame
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    Chai Latte
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    A kind reminder that neither of you should post codes publicly!
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  8. 08-23-2013 05:40 AM #8
    mshari
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    Ragnarok
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    Thaumaturge Lv 20
    Quote Originally Posted by echogame View Post
    A kind reminder that neither of you should post codes publicly!
    we wont

    btw is it k if we trade codes? i dont wanna get banned

    Why would you be banned? The pre order codes don't have any kind of link to yourself until you registered to your account, so there shouln't be any problem to trade it with someone. In the end case both will get what you want and SE will have two less problems to deal with
    if thats the case im willing to trade NA pc code for EU pc code
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    Last edited by mshari; 08-23-2013 at 05:53 AM.
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  9. 08-23-2013 05:46 AM #9
    Signy
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    Ul'dah.
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    Signy Ragnarok
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    Hyperion
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    Marauder Lv 50
    Why would you be banned? The pre order codes don't have any kind of link to yourself until you registered to your account, so there shouln't be any problem to trade it with someone. In the end case both will get what you want and SE will have two less problems to deal with.
    (0)
    I'm the Princess of the Night~~

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  10. 08-23-2013 05:48 AM #10
    Keinsu
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    Keinsu Rhiki
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    Behemoth
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    I too have had real issues with NA Square-Enix employees (at least on the live-chat), they seem quite rude and have a certain level of unwillingness to help. I'd tell you to call in to their customer support, but I can't even suggest that whole-heartedly as I waited for 3 hours (no joke) on hold to speak to a rep before I got disconnected without even speaking to someone. Maybe you'll get luckier than I was, I'd try calling in first thing in the day: 1-858-790-7529 -- I believe they open up 9am PST

    Overall treatment I've received from NA live-chat support was rude, cold, and they never even gave me correct information or any information at all on what I could do for my issue. Just "sorry I don't have that information on hand" and "sorry but we don't handle that, call direct river" (yes, I spoke to two individuals on live chat, one wait time was about 2h20m the other was 4h30m), despite it being a Squeenix issue.
    (1)
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