Want to exchange EU code for US code.

[Nali]

I think my problem is that every time I go back to the preorder.na page, it resets my account to show a UK flag :/ I can change it all I want, but as soon as I go back to enter my pre-order code, it just changes it back.... it just keeps giving me an EU code ._.

[Calastir]

I think my problem is that every time I go back to the preorder.na page, it resets my account to show a UK flag :/ I can change it all I want, but as soon as I go back to enter my pre-order code, it just changes it back.... it just keeps giving me an EU code ._.

Might be the problem. On the preorder page if you push the arrow next to your picture and hover over the links they should be pointing to na.square-enix.com and not eu.square-enix.com. You may have to log out and back a couple times to get it "right."

I know the key reissue does work because I did it personally. *shrug* might be other issues at work.