Okay, so I found out how to get to the live chat.
Just follow these steps
https://support.na.square-enix.com/c...hp?id=902&la=1
Select these from the dropdown menu:
Account/Billing
Registration Information
Type this in the text field:
Can't register my code
Hit next
You'll see a link, ignore it, and hit next again.
Scroll to the bottom and click the Chat button.
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