Early Access code - Wrong Region

[Eder]

Now I feel bad that I cancelled the preorder. I hope there's a way for me to reorder the same copy that gave me the early access code I've already registered in my SQEX account.

I'm surprised you were able to buy from Amazon from outside the US, unless you have a US address. Anyway, I don't think you have to worry about using up the pre-access code from Amazon, it's only valid for 1 week anyway. What matters is getting the correct code for retail.

[VPWhite]

Just got off the live chat and they just replaced my code with no issues. Hopefully we don't run into similar issues down the road when we go through the billing process. I really don't want exchange rate charges on my credit card.

[Aloriaqt]

Hey i have a EU code wanting to trade for NA code if anyone interested please email me at aeilinia-_@hotmail.com

[Melloace]

Just spent two hours on hold with live chat only to be disconnected because there were no available agents... Back in I go. I have EU if someone wants to trade me their NA code.

[Grayven]

Just got off the live chat and they just replaced my code with no issues. Hopefully we don't run into similar issues down the road when we go through the billing process. I really don't want exchange rate charges on my credit card.

I have heard rumors that we will need to enter an additional code by August 30 in order to continue playing, so I asked the live chat agent whether the new key was a one-time fix, or if I would run into problems again. He confirmed it was a one-time error, so hopefully it is indeed resolved.

[DemonRay888]

I'm surprised you were able to buy from Amazon from outside the US, unless you have a US address. Anyway, I don't think you have to worry about using up the pre-access code from Amazon, it's only valid for 1 week anyway. What matters is getting the correct code for retail.

I have both a U.S. address and a PH address. Amazon allows delivery to South East Asia, as long as you can put up with the shipping costs, the wait, and the anxiety that it doesn't get stolen or disappear while in transit. Thankfully, buying a digital game is very easy.

[darktimelordx]

I have heard rumors that we will need to enter an additional code by August 30 in order to continue playing, so I asked the live chat agent whether the new key was a one-time fix, or if I would run into problems again. He confirmed it was a one-time error, so hopefully it is indeed resolved.

don't believe them until you actually see visible proof with everyone who bought the game that the problem is resolved. tens of thousands of players can't get their proper codes and SE has done nothing to fix this error so it most definitely is NOT resolved by a long shot.

[meuqsaco]

I only see an option for email support. Can anyone tell me the link for live chat?

[Gerkargeo]

New tweets from FFXIV:
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NA users that got an incorrect region early access codes when using a preorder code from the US SE online store: please try your code again!

We've fixed the codes so that those experiencing errors will be able to redeem them again.
NA pre-order website: http://sqex.to/9UI
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Didn't work for me

[darktimelordx]

i love how on their twitter page they say that they fixed the issue, but in reality they didn't fix ANYTHING...... everyone is still getting the same broken eu codes when they ask for NA codes. SE needs to get off their ass, do a REAL fix and stop trying to lie to us and tell us the fixed something when really all they have been doing is sittin on their asses counting our hard earned money we paid.... seriously considering demanding my money back from them