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  1. #1
    Player
    DemonRay888's Avatar
    Join Date
    Aug 2013
    Posts
    26
    Character
    Griffin Moss
    World
    Tonberry
    Main Class
    Arcanist Lv 23
    Quote Originally Posted by Eder View Post
    I just opened a ticket also. Demon, does your receipt actually say "NA" in the title of game? If so, GMG have definitely screwed up. If not, your IP address may not be considered to be North America according to GMG's website. (This is how they "determine" which region you should fit into). If you didn't explicitly buy the NA version, I would be asking for store credit and then repurchasing again with that in mind. However you will have to pay slightly more because they no longer have a 25% discount, only a 20% discount (code is on the home page).

    EDIT: never mind. Wow you got lucky Demon, a full credit.... the other guy only got store credit... and I didn't get any response yet.... I would NOT buy from GMG, just go straight to Amazon. At least they have good cancellation policies.
    Yo Eder! Yeah, I'm in the Philippines right now, so I'm sure they did not give me an NA game, thus my retail game will probably be EU. Refund I think was the way to go. I don't care about the 25% discount anymore. A few dollars is not worth the hassle! I'm now going to wait for them to refund in the bank, then I'm going to buy two copies of the Amazon one.

    Now I feel bad that I cancelled the preorder. I hope there's a way for me to reorder the same copy that gave me the early access code I've already registered in my SQEX account.
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  2. #2
    Player
    Eder's Avatar
    Join Date
    Aug 2013
    Posts
    20
    Character
    Eder Darkears
    World
    Gilgamesh
    Main Class
    Archer Lv 34
    Quote Originally Posted by DemonRay888 View Post
    Now I feel bad that I cancelled the preorder. I hope there's a way for me to reorder the same copy that gave me the early access code I've already registered in my SQEX account.
    I'm surprised you were able to buy from Amazon from outside the US, unless you have a US address. Anyway, I don't think you have to worry about using up the pre-access code from Amazon, it's only valid for 1 week anyway. What matters is getting the correct code for retail.
    (0)

  3. #3
    Player
    DemonRay888's Avatar
    Join Date
    Aug 2013
    Posts
    26
    Character
    Griffin Moss
    World
    Tonberry
    Main Class
    Arcanist Lv 23
    Quote Originally Posted by Eder View Post
    I'm surprised you were able to buy from Amazon from outside the US, unless you have a US address. Anyway, I don't think you have to worry about using up the pre-access code from Amazon, it's only valid for 1 week anyway. What matters is getting the correct code for retail.
    I have both a U.S. address and a PH address. Amazon allows delivery to South East Asia, as long as you can put up with the shipping costs, the wait, and the anxiety that it doesn't get stolen or disappear while in transit. Thankfully, buying a digital game is very easy.
    (0)