Early Access code - Wrong Region

[Deeseeg]

Well, heres what I did. Traded early access codes, canceled my order, and now I'm just gonna get the retail code from Gamestop. I think I learned my lesson about digital downloads... especially with Square Enix and the nightmare they call support.

[Grayven]

After three days of struggling with the region code mismatch (PC, am NA but received EU code), trying every combination of work-arounds and other computers, I made it through to live chat support today.

It took a while, and they collected a bunch of information (email, where I bought from, etc) to validate my request, but in the end provided me with a new and working early access key.

So - there's still time before early access, it's worth trying to get through and get your key. Their hours are 9-6pm pacific time. We shouldn't have to do this of course, but I'd rather be playing than spending all day annoyed tomorrow.

Opening an email ticket did not help at all. first ticket somehow made it to EU support, and they took 30 hours to answer. Second ticket is still open after 24 hours - I'm going to close it now.

[seraseth]

It took a while, and they collected a bunch of information (email, where I bought from, etc) to validate my request, but in the end provided me with a new and working early access key.

So it seems phone/live chat are finally just giving replacement keys, if you give them your 18/20 keys to prove you have it. Probably a good idea to try one or the other for anyone who still has a mismatched region key.