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  1. #11
    Player
    Eder's Avatar
    Join Date
    Aug 2013
    Posts
    20
    Character
    Eder Darkears
    World
    Gilgamesh
    Main Class
    Archer Lv 34
    Quote Originally Posted by DemonRay888 View Post
    SERIOUSLY?!?! NICE! I opened a support ticket already in GMG a few hours ago. No reply yet though. Did you explicitly demand a refund? What I told them is that I should be reassured an NA code on launch.
    I just opened a ticket also. Demon, does your receipt actually say "NA" in the title of game? If so, GMG have definitely screwed up. If not, your IP address may not be considered to be North America according to GMG's website. (This is how they "determine" which region you should fit into). If you didn't explicitly buy the NA version, I would be asking for store credit and then repurchasing again with that in mind. However you will have to pay slightly more because they no longer have a 25% discount, only a 20% discount (code is on the home page).

    EDIT: never mind. Wow you got lucky Demon, a full credit.... the other guy only got store credit... and I didn't get any response yet.... I would NOT buy from GMG, just go straight to Amazon. At least they have good cancellation policies.
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    Last edited by Eder; 08-24-2013 at 02:08 AM.