Early Access code - Wrong Region

[Exsanguinate]

EDIT: A lot of people are confusing the issue with the temporary problem where they received EU pre-access codes due to a bug in the websites. That was just a temporary problem that has been resolved. The problem is, some of us have been duped into buying a wrong region key with no option of cancelling. SqEx refuse to do anything to rectify this.

Wrong, this has not been fixed. In fact the site is still setting NA users to UK. The only way to currently keep it as NA in all possible locations, is to not close the page after saving it and open second page to enter the code. Now it has been working hit and miss with some, but I have 2 friends currently locked out with EU code that happen after the supposed fix.

The only fix we have found thus far, with the lack of SE, support or mods, is to cancel the preorder, re-preorder for a new code and follow the above info with profiles before entering the code. I know this is not feasible for everyone, especially you that ordered from GMG, but if you really want to make EA at the start, this is all we have as a option...

Unless you like waiting for a company that considers you as a second class group.

[Rodrell]

Somewhat related to this issue, if I decide to give my EU pre-order code and copy of the game to a NA friend, would he be able to pay the subscription comfortably? I've been thinking there'd be no problem if he pays in Crysta but I'm having my doubts.

[Gerkargeo]

The only way to currently keep it as NA in all possible locations, is to not close the page after saving it and open second page to enter the code. Now it has been working hit and miss with some, but I have 2 friends currently locked out with EU code that happen after the supposed fix.

You could just use the dropdown where it says English (US) and choose English (US) again and it should correctly point to NA instead of EU.

[Exsanguinate]

You could just use the dropdown where it says English (US) and choose English (US) again and it should correctly point to NA instead of EU.

I was referring to the Profile page, it will change to US while there, but once you close the page, it reverts back to UK

[svann]

I was referring to the Profile page, it will change to US while there, but once you close the page, it reverts back to UK

If you go to http://na.square-enix.com/us/, profile, settings, then in basic setting set country and language and save, in extended settings set country and save, then it should not go back to UK.

[Exsanguinate]

If you go to http://na.square-enix.com/us/, profile, settings, then in basic setting set country and language and save, in extended settings set country and save, then it should not go back to UK.

Yes, from that link it works fine.

I am talking about the preorder page. If you click on your profile from that page, even with everything saved to NA, the flag in the bottom left corner reverts to English(UK) and that is the glitch in there site I am referring to. In my original post I stated this was to have all possible location set to US/NA

Now, that being said, my account is fine. I am a legacy player that is re-rolling to play with RL friends on a new server. I have EA ready to go.

I am trying to help two of those friends get there issues fixed while they are at work. One we have been able to get set up using the above method, the other bought a physical copy from his local gamestop and has not had the chance to cancel his preorder yet.