Early Access code - Wrong Region

[DemonRay888]

For those who traded Early Access codes based on regional problems, you might be doing that again when release on the 27th arrives. I've read around the forums that the retail code that we will receive on the 27th will/might be region locked too. There will be mass trading again of retail codes IF the 20-digit early access code is not tied to the account.

These are things we don't know:

1.) Are the Early Access (20-digit) codes LINKED/related in any way to the retail code on release date/launch?
2.) Will they come up with a REAL SOLUTION to those having region problems (perhaps, making it region free for a time?)
3.) Is the retail code on the 27th REALLY region locked?

Sorry, just giving you guys a heads up. I'm already thinking of opening a thread and securing some people who would be willing to trade their region-mismatched retail codes on the 27th.

What's worse is that people who might have traded NA codes that might have been acquired via the Amazon pre-order cancelling trick for EU codes unwillingly acquired from GMG will get into trouble.

[Tenryou]

For those who traded Early Access codes based on regional problems, you might be doing that again when release on the 27th arrives. I've read around the forums that the retail code that we will receive on the 27th will/might be region locked too. There are things we don't know:

1.) Are the Early Access (20-digit) codes LINKED/related in any way to the retail code on release date/launch?
2.) Will they come up with a REAL SOLUTION to those having region problems (perhaps, making it region free for a time?)
3.) Is the retail code on the 27th REALLY region locked?

Sorry, just giving you guys a heads up. I'm already thinking of opening a thread and securing some people who would be willing to trade their region-mismatched retail codes on the 27th.

If i have to go through this for launch i might as well return the game. Devs wont respond to the ps3 players stuck with EU codes and ticket support is stupid and tells you keep trying something that doesn't work. Haven't got time to be jumping through hops on something that should have been fixed days ago or never happen in the 1st place.

[Gerkargeo]

Looks like someone is bringing this subject to light on twitter: https://twitter.com/FF_XIV_EN/status/370685101694148608. Maybe others should voice their opinions as well? Looks like they referred to the other 30 page thread too.

[khovel]

Looks like someone is bringing this subject to light on twitter: https://twitter.com/FF_XIV_EN/status/370685101694148608. Maybe others should voice their opinions as well? Looks like they referred to the other 30 page thread too.

Funny thing is... i don't think it matters what link you used. I think the code generation is tied to the region your account is set for, and by default when creating the account there, you are set for EU. Which is why so many people got EU codes instead of NA

[Romikemi]

SQEX made the mistake in the recent past of allowing people to unknowingly create accounts in systems designed for a region other than where the account holder lives. They're paying dearly for that in bad publicity because they've hit a subscription billing mega problem.

They're looking ahead to the monthly billing systems going live, and they've got EU-based players who have inadvertently created NA-based accounts that cannot be billed from Square Enix America systems, and vice versa, without causing a major finance and accounting tangle. So they have to come up with a way to get all the accounts migrated to the right regional systems and operating companies.

The complexity SQEX faces in their systems and why they can't issue out of region codes is because this is a P2P transaction problem that they have one day to sort out or face a wall of noise much bigger than 30 page threads.

[Gerkargeo]

Funny thing is... i don't think it matters what link you used. I think the code generation is tied to the region your account is set for, and by default when creating the account there, you are set for EU. Which is why so many people got EU codes instead of NA

The problem is before they fixed the preorder site, the site was incorrectly pointing NA people to EU thus sending people EU codes. That has since been fixed. New people going to the preorder page now will get their correct codes. Those who have already used the site before the fix, the database is still acknowledging that their preorder codes were used and keeps sending the same PSN code back to them even though the site is fixed. SE needs to find a way to wipe the database of theses region error preorder codes without wiping the ones that are fine, and allow them to use the preorder code again .

I think if they wipe the database of all preorder codes now, those who have the wrong codes can then try again and it will work. I'm betting that is what they are going to do today. They are just making sure the majority of people have gotten their codes in case that doesn't work.

[Eder]

For those who traded Early Access codes based on regional problems, you might be doing that again when release on the 27th arrives. I've read around the forums that the retail code that we will receive on the 27th will/might be region locked too. There will be mass trading again of retail codes IF the 20-digit early access code is not tied to the account.

These are things we don't know:

1.) Are the Early Access (20-digit) codes LINKED/related in any way to the retail code on release date/launch?
2.) Will they come up with a REAL SOLUTION to those having region problems (perhaps, making it region free for a time?)
3.) Is the retail code on the 27th REALLY region locked?

Sorry, just giving you guys a heads up. I'm already thinking of opening a thread and securing some people who would be willing to trade their region-mismatched retail codes on the 27th.

What's worse is that people who might have traded NA codes that might have been acquired via the Amazon pre-order cancelling trick for EU codes unwillingly acquired from GMG will get into trouble.

1) Probably not. Indications are the retailer will be sending another retail code via email if you bought the digital download, and the code will be in print in the box if you bought a physical copy.
2) They have never done so for any of their other games so far, I don't see that changing. They also refuse to change your key if you have bought one that is from the wrong region.
3) 99% yes, version 1.0 was like that, so was FFXI

I am also a victim of GMG, was given a Euro key when I needed an NA key, and not allowed to exchange or get a refund. My only option is to risk a trade when I get my retail code, because I don't want to lose my existing longtime NA account and neither do I want to pay for subs in Euro currency. QQ I wish had never heard of GMG, if I had purchased from Amazon I would not have any problems right now, and if I had, I would be able to easily cancel for a full refund.

EDIT: A lot of people are confusing the issue with the temporary problem where they received EU pre-access codes due to a bug in the websites. That was just a temporary problem that has been resolved. The problem is, some of us have been duped into buying a wrong region key with no option of cancelling. SqEx refuse to do anything to rectify this.

[diremane]

=[ Are you serious? GMG sent euro keys when they put up the game as NA? I thought I was just having the region bug! =/
So the only way out is buy another copy?

[Eder]

=[ Are you serious? GMG sent euro keys when they put up the game as NA? I thought I was just having the region bug! =/
So the only way out is buy another copy?

Some people got Euro keys. GMG decided to be "clever" and give you keys based on your IP address. If you were not overseas on vacation or business, or were not masking your IP when you purchased from them, you *should* be ok.

If you were inadvertently assigned a Euro key though, GMG will not refund or exchange, and SqEx will tell you there is "nothing" they can do. After a 5 hour wait in the support queue. Also, no amount of re-entering the 18 digit key for redemption on the SE site will produce an NA 20 digit key since you technically actually bought a Euro key. GG.

[DemonRay888]

1) Probably not. Indications are the retailer will be sending another retail code via email if you bought the digital download, and the code will be in print in the box if you bought a physical copy.
2) They have never done so for any of their other games so far, I don't see that changing. They also refuse to change your key if you have bought one that is from the wrong region.
3) 99% yes, version 1.0 was like that, so was FFXI

I am also a victim of GMG, was given a Euro key when I needed an NA key, and not allowed to exchange or get a refund. My only option is to risk a trade when I get my retail code, because I don't want to lose my existing longtime NA account and neither do I want to pay for subs in Euro currency. QQ I wish had never heard of GMG, if I had purchased from Amazon I would not have any problems right now, and if I had, I would be able to easily cancel for a full refund.

EDIT: A lot of people are confusing the issue with the temporary problem where they received EU pre-access codes due to a bug in the websites. That was just a temporary problem that has been resolved. The problem is, some of us have been duped into buying a wrong region key with no option of cancelling. SqEx refuse to do anything to rectify this.

Dude, we're on the exact same situation, from how it happened, what's happening now, and the feeling of regret. @Eder Do you want to make a thread dedicated to securing a region trade even before they start releasing the retail codes?