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  1. #211
    Player
    Decaffeinated_Coffee's Avatar
    Join Date
    Aug 2013
    Posts
    12
    Character
    N'larhl Lynxa
    World
    Midgardsormr
    Main Class
    Lancer Lv 41
    Quote Originally Posted by meuqsaco View Post
    Am I able to preorder from SE, get the correct code and cancel it keeping the code and the money? Technically I'm just getting back what I paid for.
    Yeah, I'm about to do the same out of frustration
    (0)

  2. #212
    Player
    meuqsaco's Avatar
    Join Date
    Aug 2013
    Posts
    24
    Character
    Voltres Lionward
    World
    Gilgamesh
    Main Class
    Lancer Lv 50
    Well, their moronic support refuses to speak up about this issue. If by tomorrow after work this is still not resolved or worse, there is no official word about it, I'll just do the preorder and cancel trick to get it.
    (1)

  3. #213
    Player
    joku_muko's Avatar
    Join Date
    Aug 2013
    Posts
    4
    Character
    Yemblin Evelott
    World
    Goblin
    Main Class
    Thaumaturge Lv 11
    Agreed, I really want the physical CE items, but this stress isn't worth it as I really want to play EA. If it's not fixed by tomorrow when I get home I'll just order it off PSN.
    (0)

  4. #214
    Player
    Decaffeinated_Coffee's Avatar
    Join Date
    Aug 2013
    Posts
    12
    Character
    N'larhl Lynxa
    World
    Midgardsormr
    Main Class
    Lancer Lv 41
    Quote Originally Posted by meuqsaco View Post
    Well, their moronic support refuses to speak up about this issue. If by tomorrow after work this is still not resolved or worse, there is no official word about it, I'll just do the preorder and cancel trick to get it.
    That could be the only way out if their support dev. is not helping/responding
    Don't forget to tell us the result!

    Hope this works..
    (0)

  5. #215
    Player
    Reeve's Avatar
    Join Date
    Aug 2013
    Posts
    11
    Character
    Kiara Reeve
    World
    Balmung
    Main Class
    Pugilist Lv 50
    I would like to know how are you guys able to cancel the order from digital river I don't see a cancel anywhere and my order shipped already
    (0)

  6. #216
    Player
    Retsugi's Avatar
    Join Date
    Aug 2013
    Posts
    26
    Character
    Virtus Letalis
    World
    Diabolos
    Main Class
    Gladiator Lv 5
    Well I waited over an hour to talk to Live Chat but it got cut short when it came to the fact I was talking about an EU account, the person told me to talk to the EU guys, but my account is set to NA, so they can't even see it's information even if I did try EU live chat, this is absurd,
    (0)

  7. #217
    Player
    Feichai's Avatar
    Join Date
    Aug 2013
    Posts
    11
    Character
    Feichai Phamily
    World
    Sargatanas
    Main Class
    Arcanist Lv 21
    Thank you for contacting the Square Enix Support Center

    We apologize for any inconvenience in this matter. The issue regarding the region of registration codes has been resolved. Please retry your code again at the beta registration code page for your proper region.

    http://preorder.na.finalfantasyxiv.com

    Thanks,

    Square Enix Support Center

    .... Nope still not working properly for me. According to the Square Enix Support Center the problem to them is fixed... :-\
    (0)
    I'm a horny engineer... I never joke about math or sex.

    -Howard Wolowitz

  8. #218
    Player
    joku_muko's Avatar
    Join Date
    Aug 2013
    Posts
    4
    Character
    Yemblin Evelott
    World
    Goblin
    Main Class
    Thaumaturge Lv 11
    Where did you find the live chat option? I can't find it!
    (0)

  9. #219
    Player
    seraseth's Avatar
    Join Date
    Aug 2013
    Posts
    442
    Character
    Velikayl Minx
    World
    Ultros
    Main Class
    Dancer Lv 90
    Quote Originally Posted by joku_muko View Post
    Where did you find the live chat option? I can't find it!
    Look under ffxiv not arr, click the contact button when on that page
    (0)

  10. #220
    Player
    seraseth's Avatar
    Join Date
    Aug 2013
    Posts
    442
    Character
    Velikayl Minx
    World
    Ultros
    Main Class
    Dancer Lv 90
    Quote Originally Posted by Reeve View Post
    I would like to know how are you guys able to cancel the order from digital river I don't see a cancel anywhere and my order shipped already
    Mine was a digital download, maybe that's why I could cancel.
    (0)

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