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  1. #191
    Player
    Bishoujo_Senshi-Saila_Pea_Nass's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    11
    Character
    Manonman For'pay
    World
    Coeurl
    Main Class
    Gladiator Lv 2
    Quote Originally Posted by Calastir View Post
    For peopel who ordered through the NA SE store, you can go to findmyorder.com, pull up your order, and push the big ol cancel button. Then just reorder it and get a new code.

    hell you can do this with probably all online retailers since none actually bill you till the game ships.
    Thank you VERY much Calastir. This worked perfectly. It would be nice if Square Enix would post this as a solution for the issue, since I believe there are a LOT of people who are still having issues with registering for Pre Order due to Error Code 2.
    (0)

  2. #192
    Player
    ConniptionFit's Avatar
    Join Date
    Jan 2012
    Posts
    15
    Character
    Locrine Montague
    World
    Cactuar
    Main Class
    Arcanist Lv 50
    (This is a repost from page 17... If anyone knows the answers to one of my two questions, please answer)

    Hello all,

    I too am having a Wrong Region issue - I'm an old 1.0 PC Owner with only 2 months played time (so i'm not legacy)... I decided to pre-order the PC version to gain Early Access, in-game loot, and help support FFXIV... I do not own a PS3, so pre-ordering that version was not an option...

    After receiving my pre-order code, I rushed to input it on the website - I was met with many error 3s... I've since beaten the error 3 and was given an RAAE code, only I'm NA - So I need an RAAU...

    So now I'm left with 2 questions after looking on the internet far and wide for a fix...

    1) even if I was to get an RAAU code, would I be able to register for EA since they're both PC accounts?
    2) how the hell am I supposed to get an RAAU code instead of my RAAE? I've attempted all the fixes, attempted to contact Square (which is nigh impossible, btw), and everything else under the sun...

    This is beyond disheartening... I played FFXI for over 7 years and would have played FFXIV much longer during 1.0 (especially towards the end when Yoshi took over), but I was deployed as a USMC infantry-man during majority of it's stay...

    So Square, when are we gonna hear something official to these questions?
    (0)
    Try Harder <<Hard>> on Cactuar server!

  3. #193
    Player
    seraseth's Avatar
    Join Date
    Aug 2013
    Posts
    442
    Character
    Velikayl Minx
    World
    Ultros
    Main Class
    Dancer Lv 90
    Registration for FFXIV: A Realm Reborn - Pre-Order Code Windows(R) is complete.


    !!!!

    I think im gonna cry! finally!!
    (0)

  4. #194
    Player
    FutanXIV's Avatar
    Join Date
    Aug 2013
    Posts
    132
    Character
    Leave Me
    World
    Goblin
    Main Class
    Marauder Lv 1
    Quote Originally Posted by Calastir View Post
    For peopel who ordered through the NA SE store, you can go to findmyorder.com, pull up your order, and push the big ol cancel button. Then just reorder it and get a new code.

    hell you can do this with probably all online retailers since none actually bill you till the game ships.
    That did it.

    Here's my EU codes for the 2 people that got NA codes by accident.
    RAAE KFSC 8UW9 QLK9 UKH5 (PC)
    RAAE 8296 7LPZ QXV3 AU9D (PC)
    (0)

  5. #195
    Player
    silentwill's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    50
    Character
    Aldermian Donso
    World
    Durandal
    Main Class
    Lancer Lv 50
    Quote Originally Posted by Dyssyd View Post
    I was hoping this joke of support would get their crap together and do some proper fixing of the issues that their stupid, convoluted system caused without resorting to re-ordering the game. At least I know to expect sub-par service from them in the future.

    Before I go, I got another response from their support about the issue. It was the same response as the one I got yesterday.



    Proof positive that they don't even read the detailed information that you include when submitting a support ticket.

    I let them have it in the support survey they sent me. That'll show 'em.
    Oh you haven't seen this
    http://forum.square-enix.com/ffxiv/t...41#post1021641
    (1)

  6. #196
    Player
    seraseth's Avatar
    Join Date
    Aug 2013
    Posts
    442
    Character
    Velikayl Minx
    World
    Ultros
    Main Class
    Dancer Lv 90
    Quote Originally Posted by Calastir View Post
    For peopel who ordered through the NA SE store, you can go to findmyorder.com, pull up your order, and push the big ol cancel button. Then just reorder it and get a new code.

    hell you can do this with probably all online retailers since none actually bill you till the game ships.
    Thank you!! You get cookies!
    (0)

  7. #197
    Player
    Thalius's Avatar
    Join Date
    Aug 2013
    Posts
    6
    Character
    Noel Riot
    World
    Adamantoise
    Main Class
    Gladiator Lv 15
    Quote Originally Posted by Danify View Post
    What retailer did you buy it through?
    Sorry about the late reply (I see you already got your problem solved too, sweet) I ordered through gamestop. I believe what the clerk did was cancel my preorder and issue a new one. So I guess that's another one proving the method suggested by Calastir works, on standard copies anyways.
    From what I understand, (and I could be completely wrong on this so don't take my word for it) the code we were issued will continue to give the wrong region till SE gets around to fix it. So you can either wait till SE gets around to your particular code and fixes it (at which point you can go back to the preorder site and it will give the right code) or you can get a new one by doing what Calastir previously suggested in this thread which is essentially cancelling then preordering again. Keep in mind that there's no guarantee your new code won't be another of those bad codes going around.
    I apologize if I further confused anyone with this post but this was my experience and just as previous posts in this thread helped me maybe this will help someone aswell.
    (0)

  8. #198
    Player
    Decaffeinated_Coffee's Avatar
    Join Date
    Aug 2013
    Posts
    12
    Character
    N'larhl Lynxa
    World
    Midgardsormr
    Main Class
    Lancer Lv 41
    wondered If can pre-order from NA SE store get the code and cancelled it?
    while I already pre-ordered from greenmangaming.
    (0)

  9. #199
    Player
    killergerms's Avatar
    Join Date
    Aug 2013
    Posts
    116
    Character
    Dark Killer
    World
    Gilgamesh
    Main Class
    Lancer Lv 50
    Omg it worked I got a raau code!!!! I love you
    (0)

  10. #200
    Player
    Calastir's Avatar
    Join Date
    Aug 2013
    Posts
    113
    Character
    Calast'ir Ravendark
    World
    Balmung
    Main Class
    Gladiator Lv 20
    Quote Originally Posted by Decaffeinated_Coffee View Post
    wondered If can pre-order from NA SE store get the code and cancelled it?
    while I already pre-ordered from greenmangaming.
    While shady and I don't support it, you can technically order from any online retailer and get your preorder code and then cancel as they won't bill you until the game ships.
    (0)

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