Early Access code - Wrong Region

[Scoogs]

Yeah I thought they said they would update at 3PM PDT...? They're about 2 hours late.

[FutanXIV]

They have updated twitter but just says to redeem the codes on the site that matches your region. WE DID THAT ALREADY, BUT YOU STILL GAVE US INCORRECT CODES,

Yeah, it almost feels patronizing. :\

[killergerms]

seriously i want my NA code....i was on the phone for over a hour and i hungup

[jab2003]

They have updated twitter but just says to redeem the codes on the site that matches your region. WE DID THAT ALREADY, BUT YOU STILL GAVE US INCORRECT CODES,

Yeah, wow, that Twitter response just confirms that they have no clue what's going on.

[Occi]

There was another twitter update 40 mins ago but still no word for those of us experiencing this problem. I don't think I've ever encountered such incompetence before. Do we seriously have to exchange codes to get this resolved? This has been an absolute failure. Between the phase 4 problems, the convoluted website/account management and all of the early access related nonsense, this is proving to be an embarrassment. For a company trying to save face after a disastrous first attempt of a release, they are not doing a very good job.

[Shinmen]

There was another twitter update 40 mins ago but still no word for those of us experiencing this problem. I don't think I've ever encountered such incompetence before. Do we seriously have to exchange codes to get this resolved? This has been an abstract failure. Between the phase 4 problems, the convoluted website/account management and all of the early access related nonsense, this is proving to be an embarrassment. For a company trying to save face after a disastrous first attempt of a release, they are not doing a very good job.

I agree completely.

[seraseth]

There was another twitter update 40 mins ago but still no word for those of us experiencing this problem. I don't think I've ever encountered such incompetence before. Do we seriously have to exchange codes to get this resolved? This has been an abstract failure. Between the phase 4 problems, the convoluted website/account management and all of the early access related nonsense, this is proving to be an embarrassment. For a company trying to save face after a disastrous first attempt of a release, they are not doing a very good job.

Yeah, every time I think I've seen the worst possible user interaction systems, SE proves they can do even worse. Every other game, you'd log into your one and only account page, add a key to your account and be done. This convoluted mess is just nuts.

[meuqsaco]

This issue is quite annoying and they are not hearing us.

[svann]

Yeah, every time I think I've seen the worst possible user interaction systems, SE proves they can do even worse. Every other game, you'd log into your one and only account page, add a key to your account and be done. This convoluted mess is just nuts.

So much for the Japanese superiority stereotype, right?

[Paran01ds]

Getting the error too! ARRGHH!