Early Access code - Wrong Region

[svann]

Tried going to na.square-enix.com and changing my country to Italy, but eu code still didnt work. :-)
Too bad the secure.square-enix site doesnt allow us to change region or Id try that.
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How do you request another copy to be sent, I don't understand how people are doing that.

You just go to the site where you enter your 6-3-6-3 code and enter it again. Some people say it worked, but hasnt for me.

[Retsugi]

You just go to the site where you enter your 6-3-6-3 code and enter it again. Some people say it worked, but hasnt for me.

I have not heard of this, what 6-3-6-3 code?

[Dyssyd]

I have not heard of this, what 6-3-6-3 code?

It's the serial number/product code that you should have received when you pre-ordered the game. If you ordered from the square-enix store, it'll be under the Pre-order Bonus Package section in the e-mail receipt that they send you after you place the order.


Anyway, I'm also still receiving EU codes from a fully NA registered account. I have gotten 15 emails of the same EU (RAAE) code just today. Every single time I tried, I have reset my internet cache and gone through the process of changing my account settings and languages, making absolutely sure that everything screams that it's a NA account that it's registering, and I still receive the same crap.

I got in contact with support yesterday about it, and they just told me "it's been resolved, try re-entering the code again!".. Yeah, worthless advice. I now have 2 support tickets up, fully detailing the problem and I am awaiting a response.

[killergerms]

yup i got in contact today with them and i got the same information they said they are working on the error and to look at the forums and twitter.....though im still getting EU