Quote Originally Posted by seraseth View Post
Cleaned all caches, restarted in 3 dif browsers, incognito mode, everything, typed in from scratch.
And you double checked the social site actually had you logged into NA and not EU? You can click the dropdown on the preorder redeem page and hover over the links there for profile and settings. Make sure the links are na.square-enix.com and not eu.square-enix.com