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  1. #31
    Player
    misterrpg's Avatar
    Join Date
    Mar 2011
    Posts
    154
    Character
    Hammer Bro
    World
    Hyperion
    Main Class
    Conjurer Lv 50
    Guys if you have a PS3 code and got EU instead of NA. NO ONE can fix your code except SE. NO ONE. The "Change your language" thing WILL NOT work. You must wait until SE fixes it (if at all)
    (2)

  2. #32
    Player
    monds's Avatar
    Join Date
    Aug 2013
    Posts
    29
    Character
    Nalah Kaname
    World
    Cactuar
    Main Class
    Conjurer Lv 50

    this sovled this for me and my friends

    first of i had the same problem gave me a EU code twice for early acces the 20 digit code a few thing worker first of delete you history completely(or use incognito) and try again so it dosnt keep bringing you to the same spot. second go to your profile on square enix site where you see your games and change your language to english US or UK or wte if you have UK as language that for some reason has been default for us it will keep sending you to the eu website. if you do these thing when you enter your 18 digit code it should give you the EA code 20 digit right there on that page without waiting on the email and it should work work for me and three of my friends.
    and yes NA is RAAU and EU is RAAE
    (0)

  3. #33
    Player
    seraseth's Avatar
    Join Date
    Aug 2013
    Posts
    442
    Character
    Velikayl Minx
    World
    Ultros
    Main Class
    Dancer Lv 90
    Quote Originally Posted by monds View Post
    first of i had the same problem gave me a EU code twice for early acces the 20 digit code a few thing worker first of delete you history completely(or use incognito) and try again so it dosnt keep bringing you to the same spot. second go to your profile on square enix site where you see your games and change your language to english US or UK or wte if you have UK as language that for some reason has been default for us it will keep sending you to the eu website.
    I've done all that, still EU code
    (1)

  4. #34
    Player
    monds's Avatar
    Join Date
    Aug 2013
    Posts
    29
    Character
    Nalah Kaname
    World
    Cactuar
    Main Class
    Conjurer Lv 50
    did you copy paste all the links again or start from scratch
    (0)

  5. #35
    Player
    Retsugi's Avatar
    Join Date
    Aug 2013
    Posts
    26
    Character
    Virtus Letalis
    World
    Diabolos
    Main Class
    Gladiator Lv 5
    Quote Originally Posted by monds View Post
    first of i had the same problem gave me a EU code twice for early acces the 20 digit code a few thing worker first of delete you history completely(or use incognito) and try again so it dosnt keep bringing you to the same spot. second go to your profile on square enix site where you see your games and change your language to english US or UK or wte if you have UK as language that for some reason has been default for us it will keep sending you to the eu website. if you do these thing when you enter your 18 digit code it should give you the EA code 20 digit right there on that page without waiting on the email and it should work work for me and three of my friends.
    and yes NA is RAAU and EU is RAAE
    By delete history you mean the browser cache? And where does the second code come from?
    The only one I have seen is the Early Access code, I don't recall getting another.
    (0)

  6. #36
    Player
    monds's Avatar
    Join Date
    Aug 2013
    Posts
    29
    Character
    Nalah Kaname
    World
    Cactuar
    Main Class
    Conjurer Lv 50
    the first code is your pre order code(found in your receipt) then when its entered right in the preorder code page it will send you a email and also show it to you after its been entered correctly that code is for early access
    i didnt delete my history i just use incognito window on google chrome and it did the trick
    (0)

  7. #37
    Player
    seraseth's Avatar
    Join Date
    Aug 2013
    Posts
    442
    Character
    Velikayl Minx
    World
    Ultros
    Main Class
    Dancer Lv 90
    Quote Originally Posted by monds View Post
    did you copy paste all the links again or start from scratch
    Cleaned all caches, restarted in 3 dif browsers, incognito mode, everything, typed in from scratch.
    (0)

  8. #38
    Player
    monds's Avatar
    Join Date
    Aug 2013
    Posts
    29
    Character
    Nalah Kaname
    World
    Cactuar
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by seraseth View Post
    Cleaned all caches, restarted in 3 dif browsers, incognito mode, everything, typed in from scratch.
    in that case not sure what else to tell you cause all these have worked for several people including my friends
    does the url send you to EU or NA
    (0)

  9. #39
    Player
    Calastir's Avatar
    Join Date
    Aug 2013
    Posts
    113
    Character
    Calast'ir Ravendark
    World
    Balmung
    Main Class
    Gladiator Lv 20
    Quote Originally Posted by seraseth View Post
    Cleaned all caches, restarted in 3 dif browsers, incognito mode, everything, typed in from scratch.
    And you double checked the social site actually had you logged into NA and not EU? You can click the dropdown on the preorder redeem page and hover over the links there for profile and settings. Make sure the links are na.square-enix.com and not eu.square-enix.com
    (0)

  10. #40
    Player
    seraseth's Avatar
    Join Date
    Aug 2013
    Posts
    442
    Character
    Velikayl Minx
    World
    Ultros
    Main Class
    Dancer Lv 90
    Quote Originally Posted by Calastir View Post
    And you double checked the social site actually had you logged into NA and not EU? You can click the dropdown on the preorder redeem page and hover over the links there for profile and settings. Make sure the links are na.square-enix.com and not eu.square-enix.com
    Yup, edited my profile to add name/country/language. And always moused over profile to make sure it was pointing to NA not EU before entering code


    edit: I'm wondering if it has to do with when you first entered the code. I first got mine to go through early morning the 21st. I've seen a number of ppl who entered it the first time later managed to fix theirs.
    (0)

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