I Pre-Ordered Final Fantasy XIV: A Realm Reborn and I got my NA key with the North American Version from the online retailer Greenmangaming.com, and When I finally was able to register my code on http://preorder.na.finalfantasyxiv.com/ I got my code, and I tried to register it on the website provided to me in the confirmation, and I got this message

"The code's region is inapplicable."
"You can only enter codes from the same region as your Square Enix account."

I Confirmed with my retailer already and they sent me the correct code for "FINAL FANTASY XIV: A Realm Reborn Digital Collector's Edition (NA)"

I really hope I can get this resolved I have tried everything, the site will not generate a new NA code for me and I have sent 3 tickets in and no responses yet, also twitter and reddit have not had any additional updates/changes to this issue